ITS Service Trace Project

The following highlight progress to date on the various initiatives outlined to SMT and USP stakeholders as being outcomes from the intensive ICT Services and Infrastructure review conducted by ITS with ICT Consultant Dr. Dilawar Grewal over the December 2012 January 2013 period. These initiatives were presented to the Vice Chancellor’s office in mid-December, 2012 in the document “ICT Services & Infrastructure Review Implementation Strategy Version 1”.

Endorsement & Funding for a series of projects/enhancements targeting short term improvements in advance of Semester 1, 2013 were secured from the Vice-Chancellor’s office this document focuses on progress to date of these initial short term initiatives.

The updates detail specific progress on:

1. Regional WAN Bandwidth Capacity Upgrades:
2. Reconfiguration of iDirect QoS
3. Deploy STAMPEDE WAN Optimization Technology
4. Upgrade of Fiji Terrestrial Links
5. Regional Systems & Networks Infrastructure Upgrade.
• Emalus Campus, Vanuatu.
• Honiara Campus, Solomon Islands.
• Alafua Campus, Solomon Islands.
• Tonga Campus, Solomon Islands.
• Kiribati Campus, Solomon Islands.
6. Improving Laucala Campus Network Security
7. Improve Laucala Campus Systems Infrastructure Performance, Capacity & Availability.
8. Standardizing Operating Environments for all Clients
9. Improve the Performance of Student Gmail
10. Improve Moodle Performance for All Campuses
11. Improve Banner Performance for All Campuses
12. MS Exchange / Staff Email
13. USP IP Space
14. USP Telephony
15. USP Internet
16. IT Services ITIL Implementation

In brief, all aspects of the improvements are progressing satisfactorily with some key improvements in services successfully tabled by ITS teams after infrastructure upgrades at Emalus, Alafua and Solomon Islands campuses.

For more details please click here [pdf] 500KB