Planning & Quality Office


Student surveys form an integral component of USP's quality assurance. Surveys measure the student perceptions of service quality rendered by USP and provides statistical support to USP to make informed decisions around areas of improvements.  

The Planning and Quality Office undertakes the following institutional surveys:

Graduate Destination Surveys

The Gradauate Destination Survey (GDS) collects information about the activities of students who complete their University of South Pacific studies. There are two components of this survey:

  1. Graduate destination component - collects information on the destination of graduates including: current employment situation; gross annual income; country of employment; industry classifcation; main duties at work. This component is intended as a guide to the success of graduates in finding employment following completion of their studies
  2. Programme Experience - collects information on the experiences of graduates in the courses studied in the programme for the Award. This component is intended as a measure of graduate perception on the programme of study. The graduates indicate their experience under five broad cateogries: Good teaching; Learning Resources and Support Services; Generic Skills and Attributes; Intellectual Motivation and; Overall Satisfaction.

The information about graduates' perceptions of the experiences at USP are intented for the purpose of making improvements that enhance student' experience, as well as help future students make informaed career and study decisions at USP.

This survey is undertaken twice an year around USP graduation and the report is presented to the Senior Management Team (SMT) by the Pro Vice-Chancellor (Planning and Quality). 

Student Evaluation of Courses Survey

The Student Evaluation of Courses (SEC) is used by USP to measure the effectiveness of its teaching and learning support services.

The link to the Online reporting system for the SEC is:

SEC is administered on-line by the Planning and Quality Office in each semester. The survey covers the following areas: learning objectives; availability of learning resources (library, computers, lab); course assessment (relevance to learning objectives, feedback received); performance of teaching staff (expertise, punctuality, availability, fairness); online and video technology (moodle, satellite tutorials and mLearning); student learning support; workload; overall satisfaction.

Students Early Experience Survey

The Students Early Experience Survey (SEES) is undertaken annually by the Planning and Quality Office. The survey collects information from new students to gauge their initial university experiencs in order to improve USP services. The survey covers new student experiences in: admission; registration; orientation; assistance in programme selection.

The results of the survey are forwarded to the Senior Management Team (SMT) through the Pro Vice-Chancellor (Planning and Quality).

Second Year Students Survey

The Survey of Second Year Students (SSYS) is completed by students at all campuses, who have completed two full semesters of undergraduate degree studies at USP and who ar on 200 level undergraduate courses. The survey captures information form "second" year students of USP to gauge whether their expectation of the year 1 experience have been met. The survey covers: teaching learning and assessment; courses; timetable and examinations; student support; campus; facilties; student diversity; students.  

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Page updated: Thursday, May 12, 2016
Planning & Quality Office
The University of the South Pacific
Laucala Campus, Suva, Fiji
Tel: +679 323 2885
Fax: +679 323 1007