Staff Username

• A USP staff username is necessary to access USP computers, authorized USP websites, online applications such as Moodle, Staff SOLS and many any other IT resources

What is my USP Username

• Your USP username is normally your surname_first-initial (bloggs_j)

How do I collect my USP password

• Every new staff receives their initial password via the IT Helpdesk. It is strongly recommended that the initial password is changed

How do I change by USP password?

• Staff members can change their password by visiting the IT helpdesk or by selecting the keys "Ctrl-Alt-Del" together and then selecting "Change Password"

Connect your computer to the USP network

• Wireless
• Connect to the staff wireless network (SSID) listed below and open a web browser
  Wireless Network Name (SSID) - USP_Staff
  For wireless configuration guides and hot spots, visit http://www.usp.ac.fj/wireless/

• Wired
• All staff PC's wired onto the USP Network Infrastructure

Access your USP E-Mail Account

• To access your email, staff members can either open Microsoft Outlook 2010 on their desktop or go to the appropriate web page below and log in with your username and password.

• Email Access
• USP Staff Desktop Microsoft Outlook 2010
• USP Staff Webmail https://imail.usp.ac.fj/owa

How to Log a help request

• Please visit the website http://servicedesk.usp.ac.fj
• Once an assistance is requested, Helpdesk staff members work quickly to resolve it by:
• Providing you with a helpdesk ticket number
• Assigning a priority level and following the guidelines for incident management
• Troubleshoot using online tools and resources and following documented procedures to restore service.
• Engaging appropriate technical staff for the issue, if necessary
• Communicating with you and key staff from the Helpdesk till resolution

Staff Internet Services

• Each USP staff has access to the internet. USP provides staff with access to the campus computer network and the global Internet to support their academic work

Protect your Computer

• If your Mac or PC does not have anti-virus software, please contact the IT Helpdesk. Official USP antivirus application is McAfee

Policies and Procedures

• There are a number of important policies and procedures with which Staff should be familiar. Visit http://www.usp.ac.fj/policies for information on each one

Student Identification Number

• A USP student ID is necessary to access USP computers, authorized USP websites, online applications such as Moodle, Student SOLS and many any other IT resources

What is my USPID?

• Your USPID is the letter S followed by 8 digits found on the front of your USP ID card.

How do I collect my USP password?

• Every new student receives their initial password on their USP offer letter. It is strongly recommended that the initial password is changed

How do I change by USP password?

• Students can change their passwords by visiting the IT helpdesk or by selecting "change password"

Connect your computer to the USP network

• Wireless
• Connect to the student wireless network (SSID) listed below and open a web browser
  Wireless Network Name (SSID) Description:SWS
  For wireless configuration guides and hot spots, visit http://www.usp.ac.fj/wireless/

Access your USP E-Mail Account

• To access your email, go to the appropriate web page below and log in with your username and password. Students use their USP ID as their username.
• USP Student Email webite: webmail.student.usp.ac.fj
• If you forward your USP email to a different provid-er regularly check the spam folder on your USP ac-count to make sure that you don't miss any im-portant message. Also be sure that the spam settings on your non-USP account do not block official email from faculty or staff at usp.ac.fj

Student Internet Services

• Each USP student has access to the internet. USP provides students with access to the campus com-puter network and the global Internet to support.

Protect your Computer

• If your Mac or PC does not have anti-virus soft-ware, you can obtain the free anti-virus program, Microsoft Security Essentials at http://www.usp.ac.fj/software-download

Computer Labs and Printing

• Computer Labs
• Students have access to the computer labs located around campus. Computer lab opening hours are between 8am to 10pm and 24/7.
• For the list of all computer lab locations and opening hours, visit: http://www.usp.ac.fj/computer-labs/

Logging in to Lab Computers

• To log in to the Lab Computers, use your email username and password

Computer Lab Printing

• Each computer lab has dedicated printer for printing assignments and course materials. To add money to your printing budget, see http://www.usp.ac.fj/printing/.

Computer Purchases

• USP's Computer shop offers computers, tablets, soft-ware, peripherals and accessories. For more information, visit http://www.uspbookcentre.com/

Copyright Compliance

• Downloading or sharing, copyrighted materials such as music, movies, television shows without permission of the owner, by the use of file-sharing program or other means, may result in legal sanctions, network access terminations and disciplinary actions.