Marcus L. Stephenson - School of Tourism and Hospitality Management (STHM)



Prof. Marcus L. Stephenson


Head of School
School of Tourism and Hospitality Management
|Faculty of Business and Economics
The University of the South Pacific
Private Mail Bag Suva; FIJI

Email: stephenson_m(at)usp.ac.fj 
Phone: (679) 3232106 
Fax: (679) 3231510


Biography

Marcus Stephenson is a Professor of Tourism and Hospitality, and Head of the Tourism and Hospitality Management School. He recently joined The University of the South Pacific from Middlesex University Dubai, where he was an Associate Professor of International Tourism Management and the former Chair of Research. He has a BSc (Hons) in Sociology and Social Administration, and a MA in the Sociology and Anthropology of Tourism and Travel. Both degrees were awarded by the University of Surrey (UK). He gained his PhD in the field of social tourism in 1998 at Manchester Metropolitan University (UK).

He also has an Advanced Diploma in Professional Development in Education, awarded by the University of North London. Prior to Middlesex, Marcus was the Director of Postgraduate Research for the Department of Business and Service Sector Management at London Metropolitan University (UK). He has published extensively on the sociology of tourism, especially in relation to aspects of race, ethnicity, nationality, citizenship, culture and religion. He is the co-author of the book: ‘Tourism and Citizenship: Rights, Freedoms and Responsibilities in the Global Order’, a Routledge publication. He has conducted tourism-based research in the Middle East, Caribbean, Tanzania and the UK, and carried out research consultancies for various tourism-related institutions at both regional and international level. He is on the journal editorial advisory board for four academic journals, and has acted as an external advisor and examiner for a number of universities offering degree programmes in tourism and hospitality.   

Research and Scholarly Interests

  • Cultural Applications within the Hospitality Environment: Islamic hospitality; and halal food production and consumption; and indigenization of the workforce.
  • Heritage Industry: strategic management initiatives and developments in cultural heritage tourism; and cultural nationalism and the heritage industries. 
  • Medical Tourism: transplant tourism within the context of the developing world.
  •  Tourism and Citizenship: social tourism; the rights and responsibilities of hosts and guests; cultural and multicultural rights; the politics of passports and tourist visas; and the freedom of movement and the right to travel.
  • Tourism, Migration and Post-Migration Mobility: roots tourism and diasporic communities; sociological perceptions of the ancestral homeland; the VFR market; tourism and post-migratory networks; racialized movements, experiences and encounters; and tourism and Islamophobia.
  • Tourism and Small States: tourism development challenges in the Caribbean; tourism and the Arabian peninsula – developments and opportunities; and tourism and the United Arab Emirates - tourism education, Emiratisation and the hospitality industries. 


Selected Publications & Research Papers 

Books (& Monographs)

Stephenson. M.L. and A. Al-Hamarneh (eds) (2017) International Tourism Development and the Gulf Cooperation Council States: Challenges and Opportunities. Routledge, London. 

Bianchi, R. and M.L. Stephenson (2014) Tourism and Citizenship: Rights, Freedoms and Responsibilities in the Global Order, Routledge, London. ISBN: 978-0-415-70738-1 (paperback).          

Stephenson, M.L. (with C. Steiner, T. Richter, S. Dörry, VM. Neisen, Lemma, VM., Mitchell, JGB) (2012), Economic Crisis, International Tourism Decline and its Impact on the Poor, An Analysis of the Effects of the Economic Crisis on the Employment of Poor and Vulnerable Groups in the Tourism Sector, Madrid/Genf: UNWTO/ILO, Print ISBN: 978-92-844-1443-7, Online ISBN: 978-92-844-1444-4.

Karnik, A. and M.L. Stephenson (eds) (2011) Emerging Research Paradigms in Business and Social Sciences, Conference Proceedings, Middlesex University Dubai, ISBN 978-9948-16-372-5. 

Refereed Journal Articles

Stephenson, M.L. (2014) Tourism, Development and ‘Destination Dubai’: Cultural Dilemmas and Future Challenges, Current Issues in Tourism (forthcoming).

Stephenson, M.L. (2014) Deciphering ‘Islamic Hospitality’: Developments, Challenges and Opportunities,

Tourism Management, 40, 155-164. 

Bianchi, R and M.L. Stephenson (2013) Deciphering tourism and citizenship in a globalised world, Tourism Management 39, 10-20.

Stephenson, M. and J. Ali-Knight, (2010) Dubai's Tourism Industry and its Societal Impact: Social Implications and Sustainable Challenges, the 'Middle East and North Africa Special Issue', of the Journal of Tourism and Cultural Change, 8(4) 278-292.

Stephenson, M.L. and K.A, Russell and D. Edgar (2010) Islamic Hospitality in the UAE: Indigenization of Products and Human Capital, Journal of Islamic Marketing, 1(1) 9-24.

Baron, P. J. Ali-Knight and M.L. Stephenson, M.L. (2009) International Journal of Excellence in Tourism, Hospitality and Catering, 1(2) 1-41.

Luck, D. and M.L. Stephenson, An Evaluation of the Significant Elements of Customer Relationship Management within the Hotel Industry, Tourism Today, 9, 7-26.

Park, H.Y. and M.L. Stephenson (2007) ‘A Critical Analysis of the Symbolic Significance of Heritage Tourism, International Journal of Excellence in Tourism, Hospitality and Catering, 1(2) 1-41.

Stephenson, M.L. and R.V. Bianchi (2007) ‘Journeying into the Lives of Others: A Critical Analysis of Ethnography, Tourism and Tourists’, International Journal of Excellence in Tourism, Hospitality and Catering, 1(1) 1-41.

Stephenson, M.L. (2006) Travel and the 'Freedom of Movement': Racialised Encounters and Experiences amongst Ethnic Minority Tourists in the EU, Journal of Mobilities, 1(2) 285-306.

Stephenson, M.L. and H.L. Hughes (2005) Racialised Boundaries in Travel and Tourism: A Case Study of the UK Black Caribbean Community, Leisure Studies, 24(2) 137-160.

Stephenson, M.L. (2002) Travelling to the Ancestral Homeland: The Aspirations and Experiences of a UK Caribbean Community, Current Issues in Tourism, 5(5) 378-425.

Stephenson, M.L. and H.L. Hughes (1995) Holidays and the UK Afro-Caribbean Community, Tourism Management, 16(6) 429-435. 

Guest Editor (special issue)

Paris, C. and M.L. Stephenson (2013) Guest Editors. Special Issue on Emerging Perspectives and Topic in Tourism, International Journal of Tourism Policy, 5(1/2)

Book Chapters

Batzner A.N. and M. Stephenson  (2017)  Towards a GCC Ground Transport Network – Fostering Tourism and Regional Integration, in M. Stephenson and A. Al-Hamarneh (2017) International Tourism Development and the Gulf Cooperation Council States: Developments, Challenges and Opportunities, Routledge, London.

Ekiz, E.H., Z. Oter and M.L. Stephenson (2017) Tourism Development in Saudi Arabia – Assessing the Challenges, in M. Stephenson and A. Al-Hamarneh (2017) International Tourism Development and the Gulf Cooperation Council States: Developments, Challenges and Opportunities, Routledge, London.

Stephenson, M.L. and A. Al-Hamarneh (2017) Introduction: Tourism Development and the GCC States (2016) International Tourism Development and the Gulf Cooperation Council States: Developments, Challenges and Opportunities, Routledge, London.

Stephenson, M.L. and Vyas, A. (2017) The Environmental Impact of Tourism Development in Dubai: Moving Towards a Sustainable and Environmental Citizenship Agenda, M. Stephenson and A. Al-Hamarneh (2017) International Tourism Development and the Gulf Cooperation Council States: Developments, Challenges and Opportunities, Routledge, London.

Stephenson, M.L. and N. Ali (2010) Tourism, Travel and Islamophobia: Post 9/11 Journeys of Muslims in Non-Muslim States, in N. Scott and J. Jafari, Tourism in the Muslim World. Emerald Group Publishing Limited, Bingley, pp. 235-251.

Stephenson, M.L., (2007) Travelling to the Ancestral Homelands: The Aspirations and Experiences of a UK Caribbean Community, in D. Timothy, The Heritage Tourism Experience, Ashgate, Aldershot.

Stephenson, M.L., (2007) The Socio-Political Implications of Rural Racism and Tourism Experiences in Tribe, J and Airey, D., New Directions, Critical Challenges and Fresh Applications in Tourism Research, Elsevier, pp. 171-184.

Stephenson, M.L. (2004) Tourism, Racism and the UK Afro-Caribbean Diaspora, in T. Coles and D. Timothy, Tourism, Diasporas and Space, Routledge, London, pp. 62-77.

Working Papers

Stephenson, M.L. (with R. Bianchi) (2013) Understanding Tourism and (Multi-)Cultural Citizenship Rights: Challenges and Limitations, Middlesex University Dubai Research Series - Working Paper, No. 37 (December).

Stephenson, M.L. (with R. Bianchi) (2013) 'Deconstructing Tourists' Rights and Freedoms, Middlesex University Dubai Research Series - Working paper, No. 36 (December).

Stephenson, M.L. (2011) A Sociological Evaluation of Dubai’s Tourism Industry, Middlesex

University Dubai Research Series - Working Paper, No. 19 (May).

Stephenson, M.L., (with P. Baron and J. Ali-Knight) (2009), An Empirical Assessment of Student Desired Learning Approaches: A Case Study of a Satellite Campus in the United Arab Emirates, Middlesex Dubai Research Series - Working Paper, No. 10 (June). 

Stephenson, ML. (with D. Luck) (2009), A Synoptic Overview of the Principles and Processes of Customer Relationship Management in the Hotel Industry: Opportunities and Challenges, Middlesex University Dubai Research Series – Working Paper, No. 9 (April).

Stephenson, M.L., (with HY. Park), (2008) ‘It’s My Country and I Will Cry If I Want To’: The Sociological Study of Nationalism, National Identity and ‘the Nation’, Middlesex Dubai Research Series - Working Paper, No. 6 (May).

Stephenson, M.L. (with H.Y. Park and R. Bianchi) (2007) ‘Take a Walk on the Wild Side: Assessing the Ethnographic Nuances, Techniques and Practices of Tourism Research’, Middlesex University Dubai Research Series - Working Paper, No. 5, (July).

Stephenson, M.L. (with H.Y. Park) (2007), ‘Inter-Subjective, Symbolic and Contextual Elements of ‘Heritage Tourism’ in Representing National Identity, Social Memory and National Sentiment’, Middlesex University Dubai Research Series - Working Paper No. 4. 

Stephenson, M.L. (with K.A. Russell, T. Al Najjar, and R. Bin Al Sheikh) (2005) A Global Success of Excellence: Dubai Technology, E-commerce and Media Free Zone, Middlesex Dubai Research Series - Working Paper, No. 1 (November).

Press Releases (interviews & commentary)

National (2013) Chinese Tourists Instructed to Behave (a response), 23 May (S. Sahoo) http://www.thenational.ae/business/industry-insights/tourism/china-tourists-instructed-to-behave  

News (2011) Campaign Encourages Tourists to Visit the Land of Peaceful Revolution, 27 July (J. Al Tamimi), see: http://gulfnews.com/mobile/business/features/campaign-encourages-tourists-to-visit-the-land-of-peaceful-revolution-1.828435; and also http://www.zawya.com/marketing.cfm?zp&p=/ story.cfm/sidGN_26062011_270626 /Campaign_encourages_tourists_to_visit_the_ land_of_ peaceful_revolution

Gulf News (2011) Islamic Hospitality Careers Beckon Youth, March 27 (R. Moussly) http://gulfnews.com/news/gulf/uae/education/islamic-hospitality-careers-beckon-1.783238 

Gulf Today (2011) The Tourism Awakening in the Arab World: A View from Middlesex University Dubai, 25 June. http://gulftoday.ae/portal/8e77fe6a-836c-42e7-8c4 0db415e2d458.aspx

National (2010) Six Months On, ‘Metro Change Our life’, 9 March. http://www.thenational.ae/news/uae-news/transport/six-months-on-metro-changed-our-lives

Gulf Middle East Hotelier (2009) Find a Balance, Researchers Warn Dubai’s Hoteliers, HotelierMiddleEast.com, 16 August. http://www.hoteliermiddleeast.com/article-5323-find-a-balance-researchers-warn-dubais-hoteliers/1/print

Eye of Dubai, (2009) Tourism and Sustainability, July. http://www.eyeofdubai.com/v1/ news/newsdetail-32892.htm  

Global Travel Industry News (2009) Dubai’s International Tourism Industry, eTN (eTurboNews), 15 August.  http://www.eturbonews.com/11042/study-about-dubais-international-tourism-industry 

Emirates Business (2008) Dubai Set for a Close-Up with Brand Beckham, December 27 2008, p. 26-27.

Emirates Today (2006) Students are Enjoying a Snapshot of Working Life, 7 February, p. 34-35.

Khaleej Times (2006) Employability Potential of Tourism and Hospitality Graduates, 28 January, p.2.






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