IT Services Helpdesk

The IT Services Helpdesk is the hub of all IT Services operations. All requests, queries and assistance for ICT services within our University can be obtained from the Helpdesk.

Network services including email, Internet browsing, class shares & newsgroups
Support services on the use of standard software
Print services in the labs and at the Library
Computer training during the Orientation week
Provision of daily maintenance to computer lab facilities

Need a request logged and tracked?

Then login to our ServiceDesk System or simply send an email to our Helpdesk team - helpdesk(at)usp.ac.fj

Some video guides are also available:

Login

Helpdesk Opening (Laucala Campus)

IT Helpdesk CELT

Location: At former CELT Block
Opening Hours: Monday to Friday: 8am - 10pm; Weekends: 9am - 6pm; Public Holidays: Closed
Phone Extension: 32027

IT Helpdesk Dining Hall

Location: In between ITS Lab 10 & 11 - Lab buildings beside Dining Hall
Opening Hours: Monday to Friday: 8am - 10pm; Weekends: 9am - 6pm; Public Holidays: Closed
Phone Extension: 32028

IT Helpdesk – ICT Centre

Location: 1st Floor, Japan-Pacific ICT Building
Opening Hours: Monday to Friday: 8am - 8pm; Weekends: Closed; Public Holidays: Closed
Phone Extension: 32117