Alafua Campus

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IT Services

About Us || Alafua LAN || CCNA || Staff || Helpdesk || Computer Lab Opening hours

ABOUT US

ITS at Alafua Campus is an arm of its main headquarter in Laucala, Suva. ITS provides a range of services required for the establishment, maintenance and support of the computer facilities required by the campus. These services include maintenance of agreed standards, installation of all computer equipment, software and networks and advise training for students and staff on the use of computer equipment and software.

ALAFUA LAN

The USP - Alafua Campus has a Local Area Network (LAN) with an optical fibre backbone. There are more than 100 PCs connected to several virtual servers with Windows 2008 and Linux as operating systems platform. All PC clients run on either Windows 7 or Windows XP Professional platform.

The Alafua Campus has four computer Labs . The main students computer lab near the library contains 20 PCs with flat screens (LCD). The second computer lab contains 16 PCs and use exclusively by the MBA students. The third students computer lab (C7 - next to MBA lab) contains 20 PCs with LCD screens. The fourth new computer lab belongs to the postgraduate students. It has ten PCs and with the arrival of NComputing, six more nodes (clients) will be installed soon. In addition to PC client/server and Network maintenance, other services offered by the IT section include Internet access, e-mail services and USPNet services via satellite communications.

CCNA

The Cisco CCNA Exploration curriculum provides a comprehensive overview of networking; from fundamentals to advanced applications and services. It is based on a top-down approach to networking that is popular in many colleges and universities. This course emphasizes theoretical concepts and practical application, while providing opportunities for students to gain the skills and hands-on experience needed to design, install, operate, and maintain networks in small-to-medium businesses, as well as enterprise and service provider environments.

CCNA Exploration offers in-depth theory, challenging labs, and a detailed overview of protocol operations. It is designed for students with advanced problem-solving and analytical skills, such as degree candidates in engineering, math, or science, or for working professionals who would like to advance their careers or gain certification. CCNA Exploration was designed to be integrated into technology curricula or continuing education programs at post-secondary institutions such as technical schools, colleges, and universities.

STAFF

There are three members of the IT team:


LeMamea Sia Matalavea,
IT Manager
Phone: (685) 21671 Ext. 347
email: matalavea_s(at)samoa.usp.ac.fj 


William Hicks
Computer Technician
Phone: (685) 21671    Ext. 350
email: hicks_w(at)samoa.usp.ac.fj 


Uiki Viliamu
USPNet Operator / Computer-PBX Technician
Phone: (685) 21671 Ext. 348 
email: viliamu_u(at)samoa.usp.ac.fj 

HELPDESK

The helpdesk is also manned by the USPNet Operator (phone extension 348). Both students and staff members can call the helpdesk regarding any IT-related problem such as faulty PCs, network and software problems. Users can also call the computer technician (Ext. 350) or the IT Manager (Ext. 347) if the USPNet Operator is not available. Users are also encouraged to use our helpdesk email (helpdesk(at)samoa.usp.ac.fj ) for a quicker response as all three IT staff will receive any message to the above account.

We also hire students as computer lab assistants to supervise the computer labs after hours. The computer lab assistants make sure that the students do not abuse the machines as well as enforcing lab rules such as no food, smoking, computer games as well as keeping the noise to a minimum level at all times.

COMPUTER LAB OPENING HOURS

  • Monday to Friday: 8.00 am 10pm
  • Week-ends 12noon 6pm
  • Public Holidays 12noon - 6pm

Note: Opening hours are normally extend to mid-night during peak-periods such as few weeks before end of semesters

Note - More information on the Information Technology Services Department regarding its mission, role, services etc. can be found on the USP website @ www.usp.ac.fj/its


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© Copyright 2004 - 2017. All Rights Reserved.
Page updated: Friday, March 17, 2017
Alafua Campus
Private Bag, Apia,
Samoa.
Tel: (685) 21671
Fax: (685) 23424
Email: enquiries@samoa.usp.ac.fj