Dr Rafia Naz is a Lecturer in SMPA. She graduated from the University of the South Pacific with Bachelor of Arts in Management and Public Administration and Information Systems in 2002 after which she pursued her Postgraduate studies in Management and Public Administration and completed the programme in 2005. Following this, she enrolled into the Master of Arts programme and graduated with her M.A in Management from USP in 2007. She has completed her Phd in Management and Public Administration. Prior to joining the School of Management as a full-time tutor, Rafia was involved with part-time tutoring and had also served as a Graduate Assistant in the School. Rafia has 6 years teaching experience. She has published a number of research papers in refereed journals and conference proceedings including International Journal of Emerging Markets (Emerald Publishers); International Journal of Entrepreneurship and Small Business (Inderscience Publishers); Journal of Administration & Governance (NAPSIPAG); SASIN Journal of Management, Hong Kong; amongst others. She has also attended a number of workshops and conferences. Dr Rafia has been the reviewer for Journal of Innovative Education Strategies and Journal of Administration & Governance. Her teaching and research interests include marketing, customer service and customer satisfaction, e-governance, entrepreneurship, poverty, public management, and public service delivery. She intends to pursue research in future in the area of public sector management and public policy discourse.
Dr Rafia Naz
School of Management & Public Administration
Faculty of Business & Economics
University of South Pacific
Suva
Fiji Islands
Tel: 679-323-2809
Fax: 679-323-2008
Email: naz_r@usp.ac.fj
Room No. S239,FBE
