Presentation on research findings on ‘Performance Management’ by Associate Professor Dr Anand Chand.
Undertaking research on public administration matters is vital if Pacific Island Countries (PICs) are to strategically address issues which would lead to the improvement of public service delivery.
These were the comments made by Mr Parmesh Chand, Director of The University of South Pacific’s (USP) Pacific Islands Centre for Public Administration (PICPA), as it completed research on three (3) major topics.
The research was undertaken on a contractual basis by University experts from the Faculty of Business and Economics (FBE) under the overall guidance of Professor Vijay Naidu of the School of Government, Development and International Affairs (SGDIA), and the Centre for Flexible Learning (CFL).
Mr Chand explained that the research covered three highly relevant areas in public administration in PICs, namely the use of Information and Communications Technology (ICT) to improve quality of service delivery; Socially Safe Workplace Policies and Status of Implementation of Performance Management Systems in the public sector.
He said the research findings were presented to the recently held 13th Pacific Public Service Commissioners Conference in Palau.
“There was overwhelming support from PIC delegates for such research as the topics were considered highly relevant for workplace development and service delivery,” Mr Chand noted.
PIC representatives made useful contributions to assist in the finalisation of findings and recommendations emanating from the three (3) reports.
“PICPA is now in the final stage of consultations with relevant PICs’ Commissions in an effort to finalise the reports, which are then expected to be officially launched and released before the end of the year,” Mr Chand stated.
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