Information Technology Services

Accounts and Passwords

IT Services currently manages all credentials issues out to our users and below are some details.

Account Relationships

Account Relationships

Services Tied To Your USP User ID

The below table shows all services that are available through your User ID(s). Services are discontinued once a User ID becomes inactive and is included in the automatic deactivation process.

 

Services

User ID Description

Who can get them

How to get them

PC Login

Used by staff and students to log onto USP PC’s

All staff & Students

By default

Banner

Used by staff to log on to USP’s Management Information System (Banner

Faculty & Professional  staff

Banner accounts are NOT tied to your default user ID and password. Access credentials are different and have to applied for through a separate form

Upon approval after application is lodged at the Helpdesk

Forms available on http://its.usp.ac.fj/forms  

Email

Use for login to Email Services either on the desktop via outlook or via the web

All staff & Students

By default

>          Staff (https://imail.usp.ac.fj/owa)

>          Students (https://mail.google.com/a/student.usp.ac.fj/)

Internet

Used for login to access Internet Services

All staff & Students

By default

VPN

Used with the USP VPN client when you are connecting from external networks

Faculty & Professional  staff

By default

Association with your default User ID upon approval after application at the Helpdesk. Forms are available on http://its.usp.ac.fj/forms  

Moodle

USP Learning Management System

All staff & Students

By default

TRIM

USP Records management system

Faculty & Professional  staff

 

By default

Association with your default User ID upon approval after application at the Helpdesk. Forms are available on http://its.usp.ac.fj/forms  

SOLS (Staff & Students)

SOLS is a web gateway that provides access to many combined applications in a user configurable web interface.

Everyone

By logging into

>          Staff – http://sols.usp.ac.fj 

>          Students http://www.student.usp.ac.fj

Typo3

Content management system that manages USP’s websites

Faculty & Professional  staff

TYPO3 accounts are NOT tied to your default user ID and password. Access credentials are different and have to applied for through a separate form

Upon approval after application at the IT Helpdesk

Forms available on http://its.usp.ac.fj/forms   

MyPrints

USP printing services

This is a web application that staff and students use to check their printing charges online.

Everyone

By default. Log onto (it.usp.ac.fj/printing)

User ID

User ID

A USP Staff username is necessary to access USP computers, authorized USP websites, online applications such as Moodle, Staff SOLS, MISONLINE and other IT resources.

 

What is my USP user ID?

Your USP username is normally your surname_first-initial  (bloggs_j)

How do I collect my USP password?

All new staff are required to collect their initial password from the IT Services Helpdesk based at their respective campuses.

How do I change by USP password?

Every new staff receives their initial password via the IT Helpdesk. It is strongly recommended that the initial password is changed.

 

USP Student User ID

A USP Student Username is necessary to access USP computers, authorized USP websites, online applications such as Moodle, Student SOLS and other IT resources.

What is my USP user ID?

A students USP ID is represented the letter ‘S’ followed by 8 digits found on the front of your USP ID card.

How do I collect my USP password?

Every new student receives their initial password on their USP offer letter. It is strongly recommended that the initial password is changed

How do I change by USP password?

Students can change their passwords by visiting the IT helpdesk or by selecting “change student password”

 

 

Password Guidelines

Password Guidelines

Passwords are used to access a number of USP systems, including the network, e-mail, the Internet. 

USP has the following criteria for password strength:

  1. The USP password system will not allow any of your last 15 passwords.
  2. The USP password system will require password's to be at least 12 characters in length.
  3. The USP password system will require at least an uppercase letters (e.g. A) and a lowercase letters (e.g. a).
  4. The USP password system will require either 1 numerical character (e.g. 5) or 1 special characters (e.g. ?, %, $).
  5. Passwords must not be based on a users’ personal information or that of his or her friends, family members, or pets.
  6. Passwords must not be words that can be found in a standard dictionary (English or foreign) or are publicly known slang or jargon.
  7. Passwords must not be based on publicly known fictional characters from books, films and media.
  8. The USP password system will automatically ask for a change in password every 2 years.

 

 

Change Password

Change Password

Staff members can change their password by visiting the IT Helpdesk or by hitting keyboard keys “CTRL-ALT-DEL” simultaneously and selecting “Change Password” at the Windows Logon Prompt.

Staff will be required to enter their old (existing) password followed by their new password to confirm the new password.

Students can change their passwords by visiting the IT Helpdesk or by visiting Student Password Changer

Helpdesk

Staff & Students

  • Call +679 3232117
    Between 8am - 8:00pm
    Monday to Friday
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