Responsibility of the telephone service office includes:

• Working with staff to determine telephone needs for each department/area
• Ordering phones and coordinating new installations
• Coordinating telephone moves
• Reporting dial tone problems and broken telephones
• Preparing monthly telephone bills
• Billing for adds and changes
• Administering the Voice Mail System
• Setting up personal voice mail boxes
• Setting up auto-attend applications
• Training staff

Please submit completed forms to the Staff Helpdesk or refer here for additional guides.

Service Description & Service Levels

• Telephony Service Description & Service Levels
• Mobile Service Description & Service Levels

IT Support Contacts

Call: +679 323 2117

Email: helpdesk(at)usp.ac.fj

Web: Submit a support request