Quality -  Planning & Quality Office

The Quality Office

An attribute that the university seeks continuously is Quality. The university is committed to raising both the quality of the services it offers as a whole and to continuously improving its academic standards. The overarching strategy that the University has in place is the Planning and Quality Assurance Framework.

USP Planning and Quality Assurance Framework

The USP Planning and Quality Assurance Framework provides carriage for the strategic direction that USP is taking to strengthen quality across the University services through innovation, continuous improvement and accountability. The implementation of the framework will be based on the four dimensions of the continuous improvement model Approach, Deployment, Result and Improvement (ADRI)

Vision: Achieving excellence and innovation for sustainable development of the Pacific Island Countries.


Organisational Leadership

         Organisational Overview


         Management System

         Strategic Planning and Review

         Policy and Process Management

         Internal Quality Management System



         Risk Management

Learning and Teaching

         Learning and Teaching Strategy

         Programme design, monitoring, revision

         Student Learning and Success

         Evaluation, assessment

         Flexible learning

         Partnering arrangements

         Recognition of Teaching Excellence

         Credit Transfer


         Research strategy and management

         Coordination, support and evaluation of research

         Postgraduate student management and training

         Research teaching nexus

         Partnering arrangements and commercialization

         Recognition of research excellence

         Applications of research

Community Engagements

         Good citizenship

         Professional work


         Community service

         Regional International links

         Recognition of Excellence in Community


         Staff management systems and staff support services

         Staff planning, appointment, mentoring, appraisal, development

         Recognition of all staff


Regional Campuses

         Campus plans and Infrastructure development

         Campus Development Framework

         Consolidated Campus Development Plan

         Standardisation of Quality across the campuses

         Accountability to the country

Strategic Support Services

         Student management systems and student support services

         Financial management

         Marketing, public relations


         Library, Information Technology Services, Information Systems

         Physical Resource Management

         Physical facilities, laboratory provision

Institutes and Research Centres



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