Telephone Forms

Please submit completed forms to Helpdesk. Click here for contact details.

• New Telephone Service Form
  • Need a telephone, digital or analogue?
  • Need your fax machine operational, then use the link above.
• New PIN (Full Service Access) form
  • Need access to make external calls that have been block on your phone, then use this form to request for a PIN.
  • PIN numbers are subject to the approval of your Department Head.
• Change User Details/Relocation form
  • Need to change the name associated to your phone extension, then use the form link above.
  • Moving to a new location and need your telecommunication service take with you, use the form above.
• Cancel Telephone Service form
  • Is a user leaving and you need the service to his or her line cancelled, use the link above.
  • This also applies to other services such as facsimile and PIN number cancellation.
• Other Misc Telephone service form
  • If you are having any other problems that are not described above, please use the link above.
  • This also includes problems to do with telephone programming.
• For more information on how to use the form, or on the SOLS Billing Systems, please click here.

Note - Please ensure you enable "Word Macros" for the form above.