Pacific Technical & Further Education (Pacific TAFE) – College of Continuing Vocational Education and Training
Course Descriptions
CCS41 Cyber Security Fundamentals
Prerequisites: Admission to Certificate IV in Cyber Security Programme
Note: Offered B at C on cohort basis
This course provides base level skills and knowledge to configure an operating system on a personal computer, adding security, setting user level passwords and privileges to limit and identify user access – all required to increase protection of the end point from cyber security attacks. It also provides an overview of Internet of Things (loT) devices, an introduction to computer networking virtualisation and the usage of basic cyber security tools. It includes the threats an organisation encompasses such as networks, machines, applications, data, users and infrastructure. Finally, the course introduces the implementation of tools and systems an organisation can use to protect from both internal and external cyber-attacks.
CCS42 Data Analysis & Scripting
Prerequisites: Admission to Certificate IV in Cyber Security Programme
Note: Offered B at C on cohort basis
This course provides the knowledge and skills necessary for a cyber security practitioner to detect and recognize discrepancies in data by performing analysis. It also covers the collection of data on a scenario and performing basic analysis and includes the process of breaking down the scenario to a set of subtasks which are examined for their effectiveness. Furthermore the course examines common threats, ethical hacking principles and introduction to penetration testing, social engineering security issues, enumeration, port scanning, foot printing, traffic sniffers and wireless LAN vulnerabilities and contains a solid treatment of intrusions.
CCS43 Ethical Practices in Cyber Security
Prerequisites: Admission to Certificate IV in Cyber Security Programme
Note: Offered B at C on cohort basis
This course provides a sound working knowledge of the key features which make up the network security for an organisation. The course includes a detailed investigation of threats and mitigation techniques, network security architectures, introduction to firewall setup and configuration, intrusion prevention system (IPS) setup and operation as well as internetworking operating system (10S) software features to harden routers and switches. It applies to ICT personnel who are required to gather information to determine the organisation’s code of ethics, and protect and maintain privacy policies and system security. This course also investigates proxy server vulnerabilities, Wireless LAN (WLAN) security vulnerabilities and the application of Virtual Private Networks (VPN’s) and cryptography fundamentals.
CCS44 Security Domains & Vulnerabilities
Prerequisites: Admission to Certificate IV in Cyber Security Programme
Note: Offered B at C on cohort basis
The purpose of this course is to undertake a project that simulates a real cyber security environment. The project may include using a Cyber Security Operations Centre (CSOC) sandbox or equivalent laboratory environment. This environment allows the participant to demonstrate configuring and testing of firewalls, implementing Intrusion Detection System (IDS) and evaluating and identifying any traffic anomalies. The practitioner will monitor and evaluate the physical security infrastructure of the organisation, and implement a regular security infrastructure maintenance program. The course also includes forming the team, clarifying roles, interpreting an Incident Response Plan (IRP), using red and blue teams to test the IRP, implementing an incident, evaluating the IRP for its effectiveness and developing improvement.
CEA41 Financial Reports for Non-Reporting Entities
Prerequisites: Admission into Certificate IV in Accounting or Diploma in Accounting (Level 5)
Semester 1: B at C Semester 2: B at C
This course describes the functions involved in preparation and processing of routine financial documents, preparing journals entries, posting journals to ledgers, preparing, banking and reconciling financial receipts, and extracting a trial balance and interim reports. The course also describes the performance outcomes, skills and knowledge required to record general journal adjustment entries and to prepare end of period financial reports for non-reporting entities.
CEA42 Business Documents
Prerequisites: Admission into Certificate IV in Accounting or Diploma in Accounting (Level 5)
Semester 1: B at C Semester 2: Not offered
This course describes the performance outcomes, skills and knowledge required to design and produce various business documents and publications and make decisions in legal context. The course also identifies industry professional approaches to procedures, guidelines, policies and standards, including ethical requirements and how to meet these expectations in all aspects of work.
CEA43 Computerised Accounting System
Prerequisites: Admission into Certificate IV in Accounting or Diploma in Accounting (Level 5)
Semester 1: B at C Semester 2: B at C
This course describes the performance outcomes, skills and knowledge required to modify and operate an integrated computerised accounting system. The course also incorporates the process of business taxation requirements related to Business Activity Statements [BAS] and Instalment Activity Statements [IAS] including the completion of Activity Statements.
CEA44 Cost Management Technique
Prerequisites: Admission into Certificate IV in Accounting or Diploma in Accounting (Level 5)
Semester 1: B at C Semester 2: Not offered
This course describes the performance outcomes, skills and knowledge required to prepare and document operational budgets for business. The course also includes how to prepare forecasts and projections of the organisation and how to produce a project budget to monitor project expenditure and to contribute to cost finalisation processes.
CEA45 Accounting for Inventory & Payment
Prerequisites: Admission into Certificate IV in Accounting or Diploma in Accounting (Level 5)
Semester 1: Not offered Semester 2: B at C
This course describes the performance outcomes, skills and knowledge required to comply with organisational inventory procedures, reconcile inventory records to general ledgers, record inventory flows, prepare schedules and produce ad hoc reports. The course also comprises of the payroll process and the verification and authorisation of payments.
CEA51 Financial Reporting for Corporate Entities
Prerequisites: Any four from CEA41, CEA42, CEA43, CEA44, CEA45, CEBA44
Semester 1: Not offered Semester 2: : B at C
This course describes the performance outcomes, skills and knowledge required to identify statutory reporting requirements for preparing financial reports. The course also includes how corporate entities prepare financial reports to meet statutory reporting requirements.
CEA52 Manage Budget & Forecasts
Prerequisites: Any four from CEA41, CEA42, CEA43, CEA44, CEA45, CEBA44
Semester 1:B at C Semester 2: Not offered
This course describes the performance outcomes, skills and knowledge required to prepare, document and manage budgets and forecasts, and encompasses forecasting estimates and monitoring budgeted outcomes in line with the financial objectives of the work team and the organisation.
CEA53 Tax Returns
Prerequisites: CEA41, CEA42, CEA43, CEA44, CEA45, CEBA44
Semester 1: B atC Semester 2: Not offered
The course describes the performance outcomes, skills and knowledge required to maintain taxation accounting records and process lodgements and returns in accordance with FRCA requirements, excluding income tax. The course also includes how to identify taxation requirements for complex lodgements and returns, gather, analyse and process taxation related data to prepare taxation returns and lodgements, and review compliance.
CEA54 Introduction to Internal Control
Prerequisites: CEA41, CEA42, CEA43, CEA44, CEA45, CEBA44
Semester 1: Not offered Semester 2: B at C
This course describes the performance outcomes, skills and knowledge required to analyse corporate governance standards and the implementation of processes and procedures to meet corporate governance obligations. The course also includes the process of implementing effective internal controls procedures.
CEA55 Financial & Business Performance Information
Prerequisites: CEA41, CEA42, CEA43, CEA44, CEA45, CEBA44
Semester 1: B at C Semester 2: B at C
This course describes the performance outcomes, skills and knowledge required to analyse and report on a broad range of financial and business performance information for advisory purposes. The course also includes how to evaluate an organisation’s financial position and performance.
CEA56 Management Accounting Information
Prerequisites: CEA41, CEA42, CEA43, CEA44, CEA45, CEBA44
Semester 1:: B at C Semester 2 : B at C
This course describes the performance outcomes, skills and knowledge required to gather, record and analyse operating costs and data, prepare cost reports and budgets, and calculate the cost of products, services and other organisational activities.
CEA57 Accounting Workplace Practicum
Prerequisites:: CEA41, CEA42, CEA43, CEA44, CEA45, CEBA44, CEA51, CEA52, CEA53, CEA54, CEA55, CEA56
Semester 1:B at C Semester 2: B at C
This course involves learning through placement at an industry for the purpose of gaining hands-on experience through executing actual tasks and assignments. Students are required to do the on job training for at least 10 weeks or 400 hours towards the end of their programme. During their workplace attachment, students are to demonstrate their employability skills such as communication, teamwork, Problem-solving, Initiative and Creativity. Moreover, students will be learning specific guidelines as to the nature and scope of work experience, which will be provided in the student logbook.
CEB61 Business Ethics & Leadership
Prerequisites: Admission into Professional Diploma in Business Management
Semester 1: B at L, LAB & LTK Semester 2: Not offered
The issue of ethics (especially in business) gained prominence in the 1980s and 1990s largely in the wake of “deregulation” initiatives pursued by governments worldwide. This arose at a time when shortcomings were increasingly becoming obvious in the market as a regulator of organisational conduct. Focus thus moved to managers/leaders as a key focus of control in decision making. The range and quantity of business ethical issues reflects the interaction of profit-maximising behaviour with non-economic concerns. What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This course will firstly, centralise the role of the leader/manager in decision-making. It then helps define ethical frameworks to make solving ethical dilemmas easier. A number of selected case studies are used to explore the challenges and dilemmas involved in leading an organisation in an ethical manner.
CEB62 Strategic Planning & Risk Management
Prerequisites: Admission into Professional Diploma in Business Management
Semester 1: B at L, LAB & LTK Semester 2: Not offered
Planning is one of the most critical means of fostering the success of an institution and the achievement of its strategic goals. Strategic planning has been defined as “the process of developing and maintaining a strategic fit between the organisation and its changing marketing opportunities” (Kotler and Murphy 1981, p. 471) This definition suggests environmental and resource analyses that allow goals to be set, followed by strategy formulation and systems improvements that lead to better performance at the strategic, tactical and operational levels. There are many external and internal risk factors that, if not carefully managed, can impede the successful accomplishment of an institution’s strategic goals, including changing demographics, developments in the general economy, shifting priorities in government policies, natural disasters, and poor planning and management. Further, failure to strategically manage an institution’s risk can actually compromise its continued financial viability. This course thus focuses on strategic planning and risk management.
CEB63 Total Quality & Change Management
Prerequisites: Admission into Professional Diploma in Business Management
Semester 1: Not offered Semester 2: B at L, LAB & LTK
In light of globalisation and emerging competitive scenarios, it is the quality factor that has emerged in the forefront of companies/organisations’ agenda to enhance their competitiveness and public/market presence. Every public/private sector organisation needs to prepare a roadmap for a journey towards quality- a journey that is continuous and never ending. At the core of total quality management (TQM) lie three basic ideas: (1) striving for quality improvements, (2) a continuous effort based on scientific principles, and (3) maximum possible participation of customers, employees, supplies, etc. Quality management thus involves all of the challenges of change management – a new organisational culture. This course is all about Total Quality Management and how to implement it in order to gain total organisation support. It explores contextualised proposals to bring about worker support, commitment and involvement in the change process. It discusses the strategic aspects/considerations in formulating and implementing a quality programme; it describes tools and techniques of TQM; and it highlights the organisational and leadership aspects in TQM.
CEB64 Business Communication
Prerequisites: None
Semester 1: Not offered Semester 2: B at L, LAB & LTK
Professional communication spans key organisation functions including marketing, brand management, customer relations, consumer behavior, advertising, public relations, corporate communications, community engagement, reputation management, interpersonal communication, employee engagement and event management. This course focuses on interpersonal communication within the work context; writing letters of recommendation, of persuasion, of refusal or of action that reflects current word usage and up to date formats. Focus on skill areas of writing business cases, proposals and reports including email etiquette.
CEB65 People Management
Prerequisites: Admission into Professional Diploma in Business Management
Semester 1: B at L, LAB & LTK Semester 2: Not offered
In today’s fast-moving world, managers and supervisors are expected to deal with a number of human resource issues. They may be asked to take part in human resource planning, recruitment, development of job descriptions, sit on interviews, conduct performance evaluations, or take responsibility for discipline. In addition to this, people management also involves dealing with conflict, which is very much a part of organisational life. Thus this course also covers conflict management. What is critical for resolving conflict is developing an understanding of, and trust in, shared goals. It requires openness, discipline, and creativity. There are no magical phrases or simple procedures for managing conflict. However, there are several strategies for coping with conflict. Knowing when and how to use these techniques can make you more effective leader. This course thus takes you through a range of key people management challenges in the contemporary work environment.
CEB66 Managing Projects
Prerequisites: None
Semester 1: B at L, LAB & LTK Semester 2: B at L, LAB & LTK
Project management is no longer for construction engineers and military logistics experts anymore. In today’s world, in addition to the regular duties of your job, you are often expected to take on extra assignments and to get that additional set of tasks done well, under budget and time frame. This course is not intended to take participants from a supervisory or administrative position to that of a project manager. However, it offers participants knowledge of the most common terminologies, most current thinking, trends and challenges involved in managing projects.
CEB67 Marketing & Sales Management
Prerequisites: Admission into Professional Diploma in Business Management
Semester 1: Not offered Semester 2: B at L, LAB & LTK
Marketing management is a business discipline which is focused on the practical application of marketing techniques and the management of a firm’s marketing resources and activities. To create an effective, cost-efficient marketing management strategy, firms must possess a detailed, objective understanding of their own business and the market in which they operate in. At the tactical and operational levels the focus is on how to position the organisation and its products in order to maintain or improve sales. Sales management, on the other hand, focuses on the practical application of sales techniques and the management of a firm’s sales operations, This course thus provides participants with a general as well as focused understanding of the intricacies and challenges of developing/sourcing and positioning of a product/service in order to get the best results from the initiative.
CEB68 Financial Management
Prerequisites: Admission into Professional Diploma in Business Management
Semester 1: Not offered Semester 2: B at L, LAB & LTK
The focus in this course is on understanding and interpreting accounting facts and figures as drafted by accountants and using this knowledge base in the participants’ respective functional areas in order to improve managerial decision making. Managers from different functional areas would initially be exposed to financial and cost accounting concepts and practices so that they can understand and interpret the accounting facts and figures, as well as the periodic management accounts and financial reports. Tools and techniques of financial and cost analysis with hands-on exercises will also be part of this course. Managers will be exposed to financial management techniques for effective decision-making in the various functional areas of management.
CEBA41 Office Finance
Prerequisites: Admission into Certificate IV in Business Administration or Diploma of Business Administration (Level 5)
Semester 1: B at C Semester 2: B at C
This course describes the performance outcomes, skills & knowledge required to record general journal adjustment entries & to prepare end of period financial reports.
CEBA42 Organisational Skills
Prerequisites: Admission into Certificate IV in Business Administration or Diploma of Business Administration (Level 5)
Semester 1: B at C Semester 2: Not offered
This course describes the performance outcomes, skills & knowledge required to organize meetings, including making arrangements, liaising with participants, developing & distributing meeting related documentation. In addition the course describes the performance, outcomes, skills and knowledge required to organise domestic and overseas business travel, including developing associated itineraries, booking travel and accommodation, preparing travel related documentation and making travel arrangements.
CEBA44 Customer Service
Prerequisites: Admission into Certificate IV in Business Administration or Diploma of Business Administration (Level 5)
Semester 1: Not offered Semester 2: B at C
This course describes the performance outcomes, skills and knowledge required to manage the ongoing relationship with a customer, which includes assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed. The customer relationship would typically involve direct interaction a number of times over an extended period. Moreover, this course is appropriate to workers who are expected to have detailed product knowledge in order to recommend customised solutions. They would be expected to apply organisational procedures and be aware of, and apply as appropriate.
CEBA45 Business Writing
Prerequisites: Admission into Certificate IV in Business Administration or Diploma of Business Administration (Level 5)
Semester 1: Not offered Semester 2: B at C
This course describes the performance outcomes, skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.
CEBA46 Office Resource Coordination
Prerequisites: Admission into Certificate IV in Business Administration or Diploma of Business Administration (Level 5)
Semester 1: B at C Semester 2: B at C
This course describes the performance outcomes, skills & knowledge required to determine and analyse existing & required resources, their effectiveness application & the accountability for their use.
CEBA51 Basic Marketing Skills
Prerequisites: CEBA41, CEBA42, CEBA43, CEBA44, CEBA45, CEBA46
Semester 1: B at C Semester 2: B at C
This course describes the performance outcomes, skills and knowledge required in developing marketing activities that match organisational objectives. It requires students to implement marketing activities described in a marketing plan, to monitor their effectiveness in meeting organisational and marketing objectives, and take actions to improve marketing performance.
CEBA52 Personal Development & Teamwork Skills
Prerequisites: Completion of any four courses at Level 4
Semester 1: B at C Semester 2: B at C
This course describes the performance outcomes, skills and knowledge required to manage own performance and professional development. Particular emphasis is placed on students setting and meeting priorities, anaylsing information and using a range of strategies to develop further competence as well as skills and knowledge required to facilitate all aspects of teamwork within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating teamwork and actively engaging with the management of the organisation.
CEBA53 Managing Projects
Prerequisites: Completion of any four courses at Level 4
Semester 1: B at C Semester 2: B at C
This course describes the performance outcomes, skills and knowledge required to undertake a project or a section of a larger project in the workplace.
CEBA54 Creating Print Media Advertising
Prerequisites: Completion of any four courses at Level 4
Semester 1: B at C Semester 2: B at C
This course describes the performance outcomes, skills and knowledge required to develop and implement a print mass media advertising plan within a given budget.
CEBA55 Human Resource Management Services
Prerequisites: Completion of any four courses at Level 4
Semester 1: Not offered Semester 2: B at C
This course describes the performance outcomes, skills and knowledge required to plan and deliver ethical human resource services, health and well-being.
CEBA56 Public Relations Skills
Prerequisites: Completion of any four courses at Level 4
Semester 1: Not offered Semester 2: B at C
This course describes the performance outcomes, skills and knowledge required to design, implement and evaluate public relations and crisis management.
CEBA57 Industry Training Attachment
Prerequisites: CEBA41, CEBA42, CEI41, , CEBA44, CEBA45, CEBA46 CEBA51, CEBA52, CEBA53, CEBA54, CEBA55, CEBA56
Semester 1: B at C Semester 2: B at C
Students will have to undertake six months of workplace assessed practicum to complete mandatory 400 hours of direct service work with clients & colleagues appropriate to one’s program of study. The pre-requisite for this course is the completion of the 12 courses of the Diploma in Business Administration program. The workplace supervisor will assess all practical skills, knowledge & attitude during the attachment duration.
CECC31 Kitchen Fundamentals – Food Safety, OHS, Equipment and Cookery Methods
Prerequisites: Admission into Certificate III in Commercial Cookery or, Admission to Certificate III in Patisserie (Pastry & Bakery)
Semester 1: Bat L & NAN Semester 2: Bat L & NAN
This course introduces the standards and processes of work in a commercial kitchen. It covers the fundamentals of food and workplace safety and cookery methods. The course promotes professional operating procedures and standards such as work processes, the correct use of equipment, personal hygiene practices and food preparation and service in the professional kitchen.
CECC32 Cookery Methods & Skill 1
Prerequisites: Admission into Certificate III in Commercial Cookery
Semester 1: Bat L & NAN Semester 2: Bat L & NAN
The course covers operating standards of food preparation in the commercial kitchen. Complementing CECC31 work, this course applies cookery principles across the major food categories of the menu – appetisers, salads, stock, sauce and soups, vegetable, fruit, farinaceous and egg dishes and poultry, seafood and meat dishes.
CECC33 Cookery Methods & Skills2
Prerequisites: Admission into Certificate III in Commercial Cookery
Semester 1: Bat L & NAN Semester 2: Bat L & NAN
This course covers the performance standards of skills and knowledge for menu products of cakes, pastries, bread and desserts. Training also incorporates kitchen service for buffets linked to the correct standards and the use of ingredients and equipment. The course addresses knowledge and skills in waste management standards to promote environment sustainability and team coaching processes to enhance the effectiveness of team work in the kitchen.
CECC34 Technology, Menu Planning, Stock Control and First Aid
Prerequisites: Admission into Certificate III in Commercial Cookery or, Admission to Certificate III in Patisserie (Pastry & Bakery)
Semester 1: Bat L & NAN Semester 2:B at L & NAN
Communications and documentation are important aspects of business in the commercial kitchen today. This course covers the use of selected computer applications for documentation, communication, costing, inventory management and menu development.
CECC35 Workplace Attachment – Commercial Cookery
Prerequisites: CECC31, CECC32, CECC33 & CECC34
Semester 1: Bat L & NAN Semester 2: Bat L & NAN
The student is to complete nine weeks of industry training in a kitchen operation at a 4 star resort/hotel kitchen. During the workplace attachment, the student must adhere to the policies and standards of the operation will be mentored by industry practitioners and monitored by the Trainer. The monitoring of the student at training is to enable the completion of assessments, maintain industry partnership, access feedback and advice, and track the student’s well-being and progress towards completing the mandatory 400 hours of industry experience.
CECC41 Pacific Rim Cuisine and Seasonal Local Produce
Prerequisites: Admission to Certificate IV in Commercial Cookery
Semester 1: Bat L & NAN Semester 2: Not offered
This course introduces Asian cuisine, cooking techniques, flavours and essences. It covers the fundamentals of cuisine standards and principles for the development of professional competence. The course promotes the use of local and seasonal produce in the preparation of fusion dishes using international culinary processes and kitchen fundamentals.
CECC42 International Cuisine
Prerequisites: Admission to Certificate IV in Commercial Cookery
Semester 1: Bat L & NAN Semester 2: Not offered
The course covers the haute cuisine aspects of pates and terrine preparation, international cuisine and the quality maintenance of perishable products for the kitchen menu. Complementing CECC41 work, the training focuses on the decorated cakes, tarts, petit fours and artisan bread for the patisserie and boulanger parties.
CECC43 Kitchen Menus & Budgets
Prerequisites: Admission to Certificate IV in Commercial Cookery, or, Admission to Certificate IV in Patisserie (Pastry & Bakery)
Semester 1: Bat L & NAN Semester 2: B at L & NAN
This course covers the operating processes and standards of managing finances for the kitchen budget, OHS practices and environmental sustainability. Training also focus on menu development processes and special dietary requirements, menu development processes and costing.
CECC44 Kitchen Teams & Leadership
Prerequisites: Admission to Certificate IV in Commercial Cookery, or Admission to Certificate IV in Patisserie (Pastry & Bakery)
Semester 1: Bat L & NAN Semester 2: B at L & NAN
This course covers team and leadership skills required for a diverse and high tempo kitchen operations environment. The training promotes operations productivity initiatives by addressing conflict management processes for team settings.
CECC51 International Cuisine 2
Prerequisites: Admission to Diploma of Culinary Arts & Management
Semester 1: Not offered Semester 2: Bat L & NAN
This course emphasizes the culinary standard of skills and knowledge required in the preparation and service of international and Pacific menu items. The content of the course will draw from international menus and focus on planning, preparing, serving and measuring dish quality. The training will promote ‘local produce’ and how this can influence the quality of the Pacific tourists’ food experience and the advantages of the use of local produce.
CECC52 Yeast Products, Pastries, Desserts & Specialty Cakes
Prerequisites: Admission to Diploma of Culinary Arts & Management
Semester 1: Not offered Semester 2: B at L & NAN
This course covers skills and knowledge required to produce yeast-based bakery products, desserts, petit fours and specialty cakes. The training focuses on the science, and art of pastry and bakery production, correct use of equipment, quality of pastry/bakery products standards and the control processes required for quality and profit.
CECD31 Basic Concepts of Community Development
Prerequisites: Admission into Certificate III in Community Development
Semester 1: B at C Semester 2: Not offered
This course introduces students to the basic elements of community development and the range of features that make up the community. It enables them to look at social, economic, political and governance, traditional and environmental factors (including resources) that characterise communities and play a role in their development as well as look at cross cutting issues facing communities (such as gender and climate change) that also affect their development.
CECD32 Community Development Process
Prerequisites: Admission into Certificate III in Community Development
Semester 1:Not offered Semester 2: B at C
This course focuses on the various essential processes and skills to enable and facilitate effective community development. These processes and skills enable communities and those working in communities to determine the kind of development they want for their community and how to go about it. It reviews some of the issues raised in the first course, especially development challenges. Development skills such as planning, scoping, decision making, leadership, governance and conflict mediation in community development are introduced to address some of these development challenges. Other important areas covered include advocacy and mobilising resources for community development.
CECD33 Community Project Development
Prerequisites: Admission into Certificate III in Community Development
Semester 1:Not offered Semester 2: B at C
This course introduces learners to the different elements that make up a project and different phases of developing a project. Students will be able to demonstrate their ability to understand how these elements in a project relate and work together for a community development initiative. In addition to demonstrate their understanding of the project development processes particularly the planning phase and the development of project to meet donor funding requirement.
CECL41 Counselling Relationships & Micro Skills
Prerequisites: Admission to Certificate IV in Counselling
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to use a structured approach to counselling to determine, establish and confirm the nature of the counsellor client relationship according to the agency’s counselling model. It applies to individuals whose Jo roles involves working with clients on personal and psychological issues within established policies, procedures and guidelines.
CECL42 Fundamental Theories in Counselling
Prerequisites: Admission to Certificate IV in Counselling
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to study theories of personality and human development, and link those to counselling practice and to apply theory underpinning behaviorism and social learning to formulate and monitor a programme for behaviour change in counselling context. It applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.
CECL43 Counselling Therapies Client Support
Prerequisites: Admission to Certificate IV in Counselling
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to select and use different counselling therapies to meet client needs, to assist clients to clarify their goals, explore options and develop a course of action, to support clients to identify and work through concerns, and to manage the overall counselling process to it conclusion. The course applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.
CECL44 Cultural Sensitivity Towards Diverse Ethnic Groups
Prerequisites: Admission to Certificate IV in Counselling
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including people from distinct cultures of the Pacific Island region, cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety. It applies to people working in a broad range of roles including those involved in direct client service, programme planning, development and evaluation contexts.
CECL51 Legal, Ethical & Professional Practice
Prerequisites: Admission to Diploma of Counselling (Level 5)
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual’s job role and to evaluate and enhance own practice through a process of reflection and ongoing professional development. It applies to community services and health workers who play proactive role in identifying and meeting their legal and ethical responsibilities and who take pro-active responsibility for their own professional development.
CECL52 Case Management & Crisis Situations
Prerequisites: Admission to Diploma of Counselling (Level 5)
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services, to undertake case management meetings to plan, monitor and review service provision and to work in a range of health and community service contexts.
CECL53 Client Safety & Support
Prerequisites: Admission to Diploma of Counselling (Level 5)
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to identify and manage immediate suicide risk and work with the individual to achieve safe outcomes. It includes the requirements for developing a clear safety plan for addressing any immediate danger to the person at risk or others, mobilising access to emergency medical help when needed and facilitating links with further support and to recognise and respond to the needs of people who are experiencing loss, grief and bereavement.
CECL54 Responding to Family & Educational Issues
Prerequisites: Admission to Diploma of Counselling (Level 5)
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to identify and respond to the needs of clients who may be experiencing domestic and family violence, including responding to immediate intervention and support needs, to plan, facilitate and review psycho-educational groups using the theories and models of group work and strengths-based approaches. It applies to individuals who plan and run psycho-educational groups based on established programmes and procedures.
CECP31 Patisserie Methods & Skills 1
Prerequisites: Admission into Certificate III in Patisserie (Pastry & Bakery)
Semester 1: B at L, & NAN Semester 2: Not Offered
This course establishes competencies in planning and producing various cakes utilising specialised equipment, ingredients and industry standard work methods. The training develops knowledge and skills in the production, decoration, service and storage of specialised cakes – gateaux and tortens. The training covers food service set ups, the selection and portioning of ingredients plus the selection and use of equipment.
The course establishes skills for effective teamwork and the processes and standards of on-the-job coaching.
CECP32 Patisserie Methods & Skills2
Prerequisites: Admission into Certificate III in Patisserie (Pastry & Bakery)
Semester 1B at L & NAN Semester 2: Not Offered
. This course specialises in the planning, preparation and finishing procedures and standards for pastries, yeast based products, petit fours and dessert. The training covers the service and correct storage standards for the products in the Patisserie kitchen. This course emphasises the importance of developing knowledge, standards and, the commitment to environmental sustainability practice.
CECP33 Workplace Attachment – Patisserie
Prerequisites: CECP31, CECP32, CECC31, CECC34
Semester 1: Bat L & NAN Semester 2: B at L & NAN
. The student is to complete nine weeks of industry training in a pastry/bakery operation at a 4 star resort/hotel kitchen. During the workplace attachment, the student must adhere to the policies and standards of the operation, will be mentored by industry practitioners and monitored by the Trainer. The monitoring of the student at training is to enable the completion of assessments, maintain industry partnership, access feedback and advice, and track the student’s wellbeing and progress towards completing the mandatory 400 hours of industry experience.
CECP41 Patisserie Methods & Skills 3
Prerequisites: Admission to Certificate IV in Patisserie
Semester 1: Not Offered Semester 2: B at L & NAN
. This course focuses on the performance outcomes, skills and knowledge required for the production of marzipan, chocolate, special dietary food, espresso coffee and customer service. The preparation and modelling of marzipan and the preparation and moulding of chocolate are high-end technical skills used by experienced patissiers who operate independently or work with limited guidance from others.
CECP42 Patisserie Methods & Skills4
Prerequisites: . Admission to Certificate IV in Patisserie
Semester 1: Not Offered Semester 2: B at L & NAN
. This course covers the performance outcomes, skills and knowledge required for the pastry specialist on basic sugar works and showpieces for food displays and, events planning and buffet service. The preparation and modelling of sugar and showpieces are high-end technical skills used by experienced patissiers who operate independently or work with limited guidance from others.
CED41 Disaster Risk Reduction
Prerequisites: Admission into Certificate IV in DISASTER RISK MANAGEMENT (TEAM LEADERSHIP)
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course will provide learner the knowledge and skills related to disaster risk management strategies and risk reduction planning. With disasters having such devastating impacts on Pacific nations, gaining knowledge of the ‘all-hazards, all agencies’ model of disaster management is important for all levels of leadership and for effective disaster preparedness and response. The course introduces key disaster management terminology concepts, the disaster management cycle and the elements of hazard, vulnerability and risk Learners reflect on changes in disaster risk management and develop risk reduction plans. They develop skills and knowledge to undertake risk analysis tools. Learners evaluate level of risk, including for people who are impacted by social and economic contents and different vulnerabilities. They build knowledge of risk governance, business and the community to work together in reducing risk.
CED42 Leadership in Disaster Risk Management
Prerequisites: Admission into Certificate IV in DISASTER RISK MANAGEMENT (TEAM LEADERSHIP)
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course supports the strategic development of professionalisation for disaster management team leaders. It develops the leadership and the communication skills, knowledge and attributes required to lead the team, contribute to team cohesion and develop plans that meet expected outcomes. The course develops communication strategies to bridge the gap between the management of the organisation and the team members. Communication competencies essential for operational staff in disaster risk management and disaster response contexts are developed. learners are involved in scenarios, interacting with people internally and externally through verbal, nonverbal and written communication. Learners give and receive instructions, take part in team and group discussions, participate in meetings and prepare to process workplace correspondence and records. Learners are provided with opportunities to conduct briefings and debriefings and develop fundamental stakeholder engagement skills
CED43 Disaster Response Management
Prerequisites: Admission into Certificate IV in DISASTER RISK MANAGEMENT (TEAM LEADERSHIP)
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course is intended for those with team responsibilities as part of their usual or disaster response role, and a team leadership role when needed. The learner is introduced to and applies the Pacific Incident Management System (PacIMS), a common incident management system for all participating agencies and personnel that can be applied across any type of event, incident or disaster from small to large. Participants develop and apply the skills and knowledge to plan and implement response strategies. This includes emergency risk assessment with diverse stakeholders and developing, implementing and monitoring a Response Action Plan (RAP). Skills are developed for two-way communication with the community and working collaboratively during all phases of the disaster management cycle. The course aims to maintain and build community confidence in incident management responses and related policy. Skills are developed to access and allocate resources for operational or exercise objectives and to monitor, evaluate and report on resource use.
CED44 Coordination of Response
Prerequisites: Admission into Certificate IV in DISASTER RISK MANAGEMENT (TEAM LEADERSHIP)
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course develops the skills and knowledge for working in a team environment, undertaking Emergency Operation Centre (EOC) team member roles and responsibilities to setup, activate and close or deactivate an EOC. Learner skills and knowledge are built through EOC simulations, case studies and activities based on responses to emergency/disaster scenarios. The course develops skills and knowledge to carry out tasks and procedures for all aspects of using information management system/s and information management, analysis, dissemination and presentation in an EOC to ensure a timely and appropriate response for disaster victims. Furthermore this course is applicable to those who have responsibility for ensuring that relevant information is collected and disseminated to EOC team members and others and that information is managed in accordance with standard operating procedures and within specified timeframes.
CED45 Manage Disaster Preparedness Exercise
Prerequisites: Admission into Certificate IV in DISASTER RISK MANAGEMENT (TEAM LEADERSHIP)
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
These course learners develop skills and knowledge to design, develop and/or modify activities related to emergency or disaster exercises. learners design and plan exercise activities, assess risk and plan for resource allocation. Furthermore, this course develops the skills and knowledge required to manage and evaluate exercise activities that are relevant to the learners’ workplace and/or national context. It includes preparing and managing exercise activities that are appropriate to the identified exercise need and evaluating outcomes against exercise objectives Learners may take part in exercises ranging from a small activity to a large scale test of emergency or disaster plans. Learners develop and practice emergency or disaster preparedness, response or management skills that can be applied to any context where the exercise is appropriate. Exercises can help build motivation and measure disaster response capability.
CEDM50 Principles of Marketing
Prerequisites: Admission into Professional Diploma in Digital Marketing (Level 5)
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course assesses the knowledge and understanding of the principles of marketing and marketing strategy development. It provides the foundational knowledge on marketing, segmentation, consumer behaviour, sales, competition, stakeholder engagement, and marketing evaluation.
CEDM51 Digital Marketing Foundations
Prerequisites: Admission into Professional Diploma in Digital Marketing (Level 5)
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course discusses the function of digital marketing, its benefits, and the importance of using targeted data and tracking systems. It will look at how to use the internet for marketing research and how to ensure that information collected from the internet is accurate and reliable. It will also look at the characteristics of digital marketing devices and the technologies available to effectively execute online marketing.
CEDM52 Social Media Marketing
Prerequisites: Admission into Professional Diploma in Digital Marketing (Level 5)
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course provides an understanding of the fundamentals of social media marketing for a business. Learners will develop skills to make the best use of the social media tools and techniques available to analyze and grow the online presence of a business. The course also touches on digital citizenship and best practices on social media policies. Learners will evaluate a range of social media tools and develop an understanding of how to use these to monitor social media activities.
CEDM53 Search Marketing
Prerequisites: Admission into Professional Diploma in Digital Marketing (Level 5)
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course provides the necessary knowledge and skills to understand and implement a search engine campaign. Learners will know how to select keywords and keyword phrases and propose a campaign to meet the objectives of a marketing brief. Factors such as target audience, location, best design practices for an advertisement, and use of an analytics system to evaluate success will be discussed.
CEDM54 Content and Email Marketing
Prerequisites: Admission into Professional Diploma in Digital Marketing (Level 5)
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course has two components – content and email. First, it will discuss the goals, benefits, methods, factors, and technologies of content marketing and provide learners with the knowledge and skills to create, implement and evaluate the success of a campaign. It will then explain how to manage a mailing list, create a message, and use an e-mail marketing service or system to run an e-mail marketing campaign and evaluate its success.
CEDM55 Website, Mobile, and E-commerce
Prerequisites: Admission into Professional Diploma in Digital Marketing (Level 5)
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course introduces Website Creation, Mobile Marketing, and E-Commerce. Learners will know the basics of creating websites using a Content Management System (CMS). How mobile devices provide opportunities for marketing will be discussed, linking the potential of mobile marketing to the marketing strategy of a business. This course also provides the learner with an understanding of e-commerce and its impact on business and the technologies available for e-commerce solutions.
CEDM56 Digital Advertising and Selling
Prerequisites: Admission into Professional Diploma in Digital Marketing (Level 5)
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course will equip participants with the necessary knowledge and skills to create and implement online advertising. The learner will understand when to use banner advertisement, where to locate them, the technical requirements, as well as industry best practices in terms of advertisement design. They will publish an advertisement and evaluate its success. The course further explores digital selling. Learners will develop skills of finding, targeting, attracting, and engaging prospects, closing sales and building deeper post-sales relationships using a range of social media tactics and tools.
CEDM57 Digital Marketing Metrics and Analytics
Prerequisites: Admission into Professional Diploma in Digital Marketing (Level 5)
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course assesses the knowledge, skills, and understating of how analytics can be used to optimize digital marketing campaigns. Learners will go through the fundamental concepts of marketing analytics and understand how metrics of digital marketing are generated. Key analytics tools and software will be discussed with a comprehensive focus on Google Analytics.
CEDM58 Digital Customer Experience
Prerequisites: Admission into Professional Diploma in Digital Marketing (Level 5)
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course provides an understanding of the digital customer experience and discusses how to adapt to this evolving market and meet the strategic needs of today’s consumers. It will provide the knowledge and skills on how digital channels are managed to lift the customer experience. Emphasis will be put on understanding the customer’s journey, evaluating their experiences, and applying practical strategies to improve customer experiences.
CEDM59 Digital Marketing Strategy & Planning
Prerequisites: Admission into Professional Diploma in Digital Marketing (Level 5)
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course brings together all the other nine courses in the PDDM programme. Here learners will apply their knowledge of digital marketing, decide on the big picture of where they really want to go, and make it actionable with a budget, channel, and media plans, and measures.
CEE31 Child Development & Care
Prerequisites: Admission into Certificate III in Early Childhood Care and Education
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required by educators working with babies and toddlers to ensure that the children’s physical and emotional wellbeing is maintained and their self-sufficiency is nurtured. It recognises and supports the interrelationship between the physical, social, emotional, cognitive and communication development of children from birth to six years of age and ensures that children are healthy and safe. It promotes healthy eating with nutritious food and drinks prepared in a safe and hygienic manner.
CEE32 Curriculum Studies
Prerequisites: Admission into Certificate III in Early Childhood Care and Education
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to enable educators to provide children with opportunities to maximise their potential and develop a foundation for future success. It supports children’s play and learning. It requires students to gather information about children through observation and other sources as a basis to inform program-planning cycles and share with children and their respective families.
CEE33 Early Childhood Professional Practice
Prerequisites: Admission into Certificate III in Early Childhood Care and Education
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to support and protect children and young people who are at risk of harm. This work occurs within legislative and policy frameworks and carries a duty of care and responsibility. It also ensures that students can develop and maintain effective relationships and promote positive behaviour. Students will participate in all aspects of workplace health and safety and provide a first aid response to infants, children and adults.
CEE34 Growing Up in a Pacific Family & Community
Prerequisites: Admission into Certificate III in Early Childhood Care and Education
Semester 1: B at C Semester 2: B at C
This course deals specifically with cross-cultural awareness and issues involving working with Pacific families, organisations and communities. It requires students to be an effective and proactive member of an innovative team that communicates and cooperates with persons of diverse cultures. The course prepares students to analyse the workplace in relation to environmentally sustainable work practices and to implement improvements and monitor their effectiveness.
CEE35 Early Childhood Care & Education Workplace Attachment
Prerequisites: CEE31, CEE32, CEE33, CEE34
Semester 1: B at C Semester 2: B at C
This is a structured course with set tasks for each week of attachment. Students must seek consent and secure a workplace as venue for the attachment before the professional practice. Students are expected to complete a maximum of fourteen weeks in a child care centre and a preschool within the local community.
CEE41 Child Development & Care for Special Needs
Prerequisites: Admission into Certificate IV in Early Childhood Care and Education
Semester 1: B at C Semester 2: B at C
This course describes child development from conception to five years of age. It addresses factors such as disabilities that influence development and offer suggestions that enhance development in diverse environments within communities. Students will be encouraged to monitor growth through detailed observation that leads to planning a programme that safely supports children’s holistic development.
CEE42 Children & Childhood
Prerequisites: Admission into Certificate IV in Early Childhood Care and Education
Semester 1: B at C Semester 2: B at C
This course introduces students to the various perspectives of childhood across historical periods and how these are influenced by political and economic contexts, it cultivates a deeper understanding towards children’s experiences and how it shapes a child’s interaction with other children in a learning environment. It critically examines the nurturing practices that Educarers use to support children’s childhood experiences.
CEE43 Understanding & Supporting Young Children’s Behaviour
Prerequisites: Admission into Certificate IV in Early Childhood Care and Education
Semester 1: B at C Semester 2: B at C
This course explores the theories related to children’s behaviour. It addresses issues on challenging behaviour and prepares students to support children’s changing behaviour through positive responses. Students will be expected to identify behaviours common to infants and toddlers and examine the approaches that can guide families in appropriately addressing children’s behaviour.
CEE44 Young Children’s Health & Wellbeing
Prerequisites: Admission into Certificate IV in Early Childhood Care and Education
Semester 1: B at C Semester 2: B at C
This course is designed to engage students on practices related to young children’s health, wellbeing and safety. Caring and monitoring young children’s hygiene, immunisation, nutrition, oral health and sleeping patterns will be explored widely. Students will be expected to create a well-child chart, a first aid kit and demonstrate indoor and outdoor child-friendly practices that are safe.
CEE45 Practices and Skills of an EarlyChildhood Care and Education Professional
Prerequisites: Admission into Certificate IV in Early Childhood Care and Education
Semester 1: B at C Semester 2: B at C
This course prepares students with the knowledge and skills of a professional Educarer. Students will study and discuss the framework and policies that guide early childhood care and education and yield best practices. It will highlight some administrative skills that enhances the management of an Educare centre through creative programme planning. It will explore the differences between a childcare centre, a head start programme, a preschool programme and a kindergarten programme and prepares students towards planning and managing these programmes.
CEE46 Early Childhood Care & Education Workplace Attachment
Prerequisites: CEE41, CEE42, CEE43, CEE44, CEE45
Semester 1: B at C Semester 2: B at C
This is a structure course with set task for each week of attachment at a local Educare centre. Students must seek consent and secure a workplace with the expectation to complete 200 hours of professional practice.
CEE51 Development & Care for Children’s Health, Wellbeing and Safety
Prerequisites: Admission into Diploma of Early Childhood Care and Education (Level 5)
Semester 1: B at C Semester 2: B at C
This course prepares students with skills and knowledge required for working with children from birth to eight years of age. It teaches students to maintain children’s physical and emotional wellbeing and effective relationships. Students will learn to promote positive behaviour; early intervention; inclusion; respect for diversity and healthy eating with appropriate nutritious food and drinks prepared in a safe and hygienic manner. Students will nurture children’s self-sufficiency. Students will develop, implement, monitor and review plans for support strategies that address a child’s additional needs and barriers to learning and enhance the holistic development and wellbeing of children from birth to eight years of age.
CEE52 Children in Pacific Families & Communities
Prerequisites: Admission into Diploma of Early Childhood Care and Education (Level 5)
Semester 1: B at C Semester 2: B at C
This course teaches students to identify Pacific Islanders cultural safety issues in the workplace. Strategies that enhance cultural safety are developed and modelled in students own simulated work practice. A student is required to work towards cultural competency and to support participation of all children and families in children’s services. This support includes contributing to children’s understanding and acceptance of all cultures.
CEE53 Curriculum Studies in Early Childhood Care & Education
Prerequisites: Admission into Diploma of Early Childhood Care and Education (Level 5)
Semester 1: B at C Semester 2: B at C
This course enables students to provide children with opportunities to maximise their potential and develop a foundation for future success. Students will design, implement and evaluate the curriculum to foster children’s learning, development and nurture creativity in children. Students will gather and analyse information about children’s learning, in order to inform sustainable practice and support children’s connection with their world.
CEE54 Professional & Inclusive Practice in Early Childhood Care & Education
Prerequisites: Admission into Diploma of Early Childhood Care and Education (Level 5)
Semester 1: B at C Semester 2: B at C
This course teaches students to promote and encourage children’s agency; to support and protect children and young people who are at risk of harm; to provide first aid response to infants, children and adults; to identify and work within the national and international legal and ethical frameworks that apply to an individual’s job role; to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team. Students will work within legislative and policy frameworks and carry a duty of care responsibility, to facilitate legislative, regulatory and National Quality Framework compliance within an education and care service.
CEE55 Leadership & Research in Early Childhood Care & Education
Prerequisites: Admission into Diploma of Early Childhood Care and Education (Level 5)
Semester 1: B at C Semester 2: B at C
This course will teach students to establish information need through gathering and critically analysing information relevant to Early Childhood Care and Education and required to create an environment that supports the application of innovative practice. Students will focus on a holistic approach to the integration of innovation across all areas of work practice. Students will demonstrate senior leadership behaviour; personal and professional competence and business ethics in order to develop, implement and modify a workplace sustainability policy to suit changed circumstances in learning and caring.
CEE56 Early Childhood Care & Education Workplace Attachment
Prerequisites: CEE41, CEE42, CEE43, CEE44, CEE45, CEE46, CEE51, CEE52, CEE53, CEE54, CEE55
Semester 1: B at C Semester 2: B at C
This is a structured course with set tasks for each week of attachment. Students must seek consent and secure a work venue before the professional practice. Students are expected to complete a maximum of fourteen weeks of attachment in learning or care centre within their community under the direct supervision of a professional and qualified educator or child care giver. Assessment on students’ workplace attachment will be conducted twice on either site by an ECEC Trainer or Coordinator and through submission of final workplace documentation at the end of week fourteen.
CEFA41 Coastal Fisheries Policies & Legal Instruments
Prerequisites: Admission to Certificate IV in Coastal Fisheries and Aquaculture Compliance Programme
Note: Offered B at C on cohort basis
This course describes the skills and knowledge required to follow appropriate social principles and practice good governance procedures when undertaking Monitoring, Control and Surveillance (MCS) activities. It also requires a coastal fisheries or aquaculture MCS officer to outline knowledge of international legal instruments and policies that impact MCS work; explain defined MCS outcomes for effective fisheries management; and clearly communicate fisheries administrator related messages. The application of all this knowledge will then be demonstrated in exercising powers of authorised fisheries officers through conducting searches, cautioning or reporting suspects and assessing or preserving crime/incident scenes.
CEFA42 Interacting with the Community
Prerequisites: Admission to Certificate IV in Coastal Fisheries and Aquaculture Compliance Programme
Note: Offered B at C on cohort basis
This course describes the skills and knowledge required to undertake community engagement activities by: facilitating effective consultations; utilising conflict resolution/negotiation skills to address issues/incidents; monitoring fish catches and measuring species size for legal compliance; monitoring market documentation for fish sales/purchases and by assimilating social inclusion into community interaction.
CEFA43 Coastal Fisheries & Aquaculture Operations
Prerequisites: Admission to Certificate IV in Coastal Fisheries and Aquaculture Compliance Programme
Note: Offered B at C on cohort basis
This course describes the skills and knowledge required to verify and monitor aquaculture and coastal fisheries operations by: identifying coastal/nearshore fishing methods and gears and matching fish or invertebrate species caught; describing increased coastal fishing effort impact on species sustainability; inspecting, maintaining and rectifying basic faults of safety gear, electronic tools and outboard motors; assessing and approving new aquaculture proposals and monitoring existing aquaculture operations; and by managing public awareness and expectation.
CEFC41 Introduction to Fisheries, Governance & Legal Frameworks
Prerequisites: Admission into Certificate IV in Fisheries Enforcement and Compliance Programme
Note: Offered B at C on cohort basis
This course describes the performance criteria, learning outcomes, skills and knowledge required to follow appropriate social principles and practice good governance procedures when undertaking MCS activities. It also requires an MCS Officer to apply knowledge of legal frameworks, the Western and Central Pacific Ocean fisheries and MCS concepts to work effectively.
CEFC42 Introduction to Fisheries Management
Prerequisites: Admission into Certificate IV in Fisheries Enforcement and Compliance Programme
Note: Offered B at C on cohort basis
This course describes the performance criteria, learning outcomes, skills and knowledge required to apply Monitoring, Control and Surveillance (MCS) fisheries management concepts and Western and Central Pacific Ocean (WCPO) fishery knowledge into day to day MCS activities. This includes demonstrating knowledge of offshore and near shore fisheries, common fishing methods, main commercial fishing methods, main pelagic oceanic fish caught, major fleets operating in the WCPO, the challenges, benefits and interests relating to fisheries sustainability and domestication plus fisheries management principles.
CEFC43 Operational Planning & Enforcement Processes
Prerequisites: Admissioninto Certificate IV in Fisheries Enforcement and Compliance Programme
Note: Offered B at C on cohort basis
This course describes the performance criteria, learning outcomes, skills and knowledge required for a Monitoring, Control and Surveillance (MCS) Officer to contribute to effective operational planning and coordination, including use of operational orders and the effective use of national and regional surveillance assets. Inherent in operational planning and coordination are the importance and advantages of regional cooperation in MCS processes and activities. This includes contributing to effective MCS activities such as participating in inspection activities, conducting interviews and interventions, producing written statements, documenting an investigation and participating in prosecution processes.
CEFC44 MCS Role & Monitoring Tools
Prerequisites: Admission into Certificate IV in Fisheries Enforcement and Compliance Programme
Note: Offered B at C on cohort basis
This course describes the performance criteria, learning outcomes, skills and knowledge required of MCS Officers for the application of Occupational Health and Safety (OHS) requirements relating to personal and workplace safety. The course provides introduction to MCS concepts, the ability to explain the role of MCS in fisheries management, understanding general fisheries compliance theory and applying risk management to integrated fisheries management. In addition, it also incorporates MCS tools, licensing, access mechanisms, referencing IUU lists, participation in port state measures, knowledge of the operational role of fisheries observers and the use of data systems that support MCS processes and activities.
CEFIP51 Powers and Authorities in the Pacific Legal System
Prerequisites: Admission to Diploma of Fisheries Investigation and Prosecution
Semester 1: B at C Semester 2: B at C
This course describes the knowledge and skills required to implement national powers and authority relating to fisheries legislation and regulation. Furthermore, it applies to those working in regulatory roles within the public sector involved in applying national fisheries legislation and regulation. The skills and knowledge described in this course must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to. Those undertaking this course would work independently and in a supporting role with legal practitioners in a range of familiar contexts.
CEFIP52 Managing an Incident Scene
Prerequisites: Admission to Diploma of Fisheries Investigation and Prosecution
Semester 1: B at C Semester 2: B at C
This course describes the skills required to manage incident scenes to secure evidence for investigations, including conducting initial assessments, controlling scenes, coordinating investigations of incident scenes and managing evidence. Terminology used differs between jurisdictions; incident scenes may also be referred to as crime scenes. It also applies to those working as fisheries officers or other authorised officer, generally in a designated investigation role, who are required to assess, control and coordinate investigations relating to fisheries. The skills and knowledge described in this course must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to work health and safety (WHS)/occupational health and safety (OHS), investigation procedures and evidence management. Those undertaking this course would demonstrate strong autonomy, making independent decisions and accessing support from a broad range of services. The individual would be required to possess supervision and management skills, leadership abilities and robust communicative competence. The individual would work on complex
tasks, requiring strong adaptability across a broad range of unpredictable contexts.
CEFIP53 Investigative Interviews
Prerequisites: Admission to Diploma of Fisheries Investigation and Prosecution
Semester 1: B at C Semester 2: B at C
This course describes the skills required to conduct investigative interviews with diverse participants, including the planning,
conducting and recording of interviews and undertaking the post-interview process. This course applies to those working fisheries officers or other authorised persons, in a designated investigation role, to obtain complete, accurate and reliable information related to investigations. The skills and knowledge described in this course must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to interview techniques, recording processes and codes of conduct. Those undertaking this course would demonstrate strong autonomy, accessing and evaluating support from a broad range of services. They would be required to possess strong decision making and problem-solving skills, investigative interviewing abilities and robust interpersonal skills. They also require complex task organisation and analysis skills in broad and unpredictable contexts.
CEFIP54 Fisheries Case File Development
Prerequisites: Admission to Diploma of Fisheries Investigation and Prosecution
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to identify documents, items or objects required to successfully complete a case file in preparation of supporting prosecution activities relating to fisheries offences. This course applies to those working in regulatory roles within the public sector involved in supporting legal proceedings. The skills and knowledge described in this course must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to. Those undertaking this course would work independently and in
supporting role legal practitioners in a range of familiar contexts.
CEFIP55 Fisheries Prosecutions Procedures
Prerequisites: Admission to Diploma of Fisheries Investigation and Prosecution
Semester 1: B at C Semester 2: B at C
This course describes the skills required to give evidence in support of legal proceedings regarding fisheries related offences. It includes preparing for proceedings, presenting evidence, and following up outcomes of proceedings. It also applies to those working in regulatory roles within the public sector involved in giving evidence in legal proceedings. The skills and knowledge described in this course must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to. Those undertaking this course would work independently and in supporting legal practitioners in a range of familiar contexts.
CEH41 Human Resource Functions
Prerequisites: Admission into Certificate IV in Human Resources or Diploma in Human Resources (Level 5)
Semester 1: B at C Semester 2: B at C
This course addresses skills and knowledge required to contribute to quality customer service standards within an organization. In promoting customer service standard the course addresses research processes on systems that will enable individual and teams to implement processes and support work across a range of human resource functional areas.
The course will develop competencies for individuals who require a broad understanding of human resource functions, associated policy frameworks and the administrative requirements to support these functions and policies.
CEH42 Basics of Industrial Relations
Prerequisites: Admission into Certificate IV in Human Resources or Diploma in Human Resources (Level 5)
Semester 1: B at C Semester 2: B at C
The course describes the performance outcomes, skills and knowledge required to work with employee an industrial relations policies and procedures. This course addresses skills and knowledge required to communicate and implement industrial relations policies and procedures to effectively represent organisations/employers. The course also addresses skills and knowledge required to identify risks and to apply established risk management processes within the HR environment. The course will develop competencies for individuals who work in support positions, assisting others deal with industrial relations, conflicts and related issues. The course also addresses risk analysis and project management for solutions to promote the interests of parties of the organisation.
CEH43 Performance-management Processes
Prerequisites: Admission into Certificate IV in Human Resources or Diploma in Human Resources (Level 5)
Semester 1: B at C Semester 2: Not offered
This course addresses skills and knowledge required to assist in the effective implementation of a performance management system and to facilitate employee performance. The course comprises of the development of skills and knowledge required in determining individual and team developmental needs and in facilitating the development of the workgroup. The course will develop competencies for human resource officers and individuals who work within HR setting led by a human resource manager. Additionally, the course addresses skills in learning and development in order to enable teams meet organizational work objectives.
CEH44 HR Legislative Requirements
Prerequisites: Admission into Certificate IV in Human Resources or Diploma in Human Resources (Level 5)
Semester 1: B at C Semester 2: Not offered
This course addresses the skills and knowledge required to implement and monitor an organisation’s occupational health and safety (OHS) policies, procedures and programmes in the relevant work area in order to meet legislative requirements. Additionally, the course develops competency to effectively analyse the workplace in relation to environmentally sustainable work practices and to implement improvements and monitor their effectiveness. The course will develop competencies in the implementation and monitoring of OHS policies, procedures and programs in a work area. The course also address skills and knowledge in implementing and monitoring environmentally sustainable work practices, including the development of processes and tools.
CEH45 Recruitment & Selection
Prerequisites: Admission into Certificate IV in Human Resources or Diploma in Human Resources (Level 5)
Semester 1: Not offered Semester 2: B at C
This course addresses the skills and knowledge required to complete tasks associated with the recruitment cycle and apply in-depth knowledge of the work of the organisation, and how recruitment and selection practices fit with other human resources functions. This course also addresses the competencies required for developing and implementing strategies to source candidates and to assess their suitability for available positions in an organisation. The course will develop competencies in supporting recruitment, selection and the induction function, directed by the human resource manager.
CEH46 Effective Workplace Relations
Prerequisites: Admission into Certificate IV in Human Resources or Diploma in Human Resources (Level 5)
Semester 1: Not offered Semester 2: B at C
This course addresses skills, knowledge and outcomes required to use leadership to promote team cohesion. The course comprises of includes motivating, mentoring, coaching and developing the team and developing a partnership between the management and staff of an organisation.
The course also addresses the competencies to develop and maintain effective work relationships and networks through relationship building and negotiation skills for workers within an organisation and consultants/contract workers. The course will develop competencies developing and maintaining effective workplace relationships through networking and negotiating for solutions to workplace relations
CEH51 Human Resource Services
Prerequisites: Any four from CEH41, CEH42, CEH43, CEH44, CEH45 & CEH46
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to plan, manage and evaluate delivery of human resource services, integrating business ethics. Additionally, the course describes the skills and knowledge required to manage human resource information systems from the research and planning stages, through selection of appropriate systems, to implementation, ongoing review and system upgrades.
CEH52 Recruitment Selection & Induction Processes
Prerequisites: Any four from CEH41, CEH42, CEH43, CEH44, CEH45 & CEH46
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to manage all aspects of recruitment selection and induction processes in accordance with organisational policies and procedures. It describes processes in managing aspects of selecting and orientating new staff to their new positions. In addition, it covers the implementation of the organisation’s remuneration and benefit plans including packaging, salary benchmarking, market rate reviews, bonuses and the legislative aspects of remuneration and employee benefits
CEH53 Performance Management Processes
Prerequisites: Any four from CEH41, CEH42, CEH43, CEH44, CEH45 & CEH46
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to develop and facilitate implementation of performance management processes and to coordinate individual or group learning and development to encourage effective employee performance. Additionally, the course addresses skills and knowledge required to manage the performance of staff through the development of key result areas and key performance indicators and standards such as regular and timely coaching and feedback that provide the basis for performance management. The course links performance management and performance development, and reinforces both functions as a key requirement of the HRM process.
CEH54 Talent Management
Prerequisites: Any four from CEH41, CEH42, CEH43, CEH44, CEH45 & CEH46
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to manage planning in relation to an organisation’s workforce including researching requirements, developing objectives and strategies, implementing initiatives and monitoring and evaluating trends. The course addresses skills and knowledge required to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management processes. The training and activities takes a structured approach to change management and oragnisational processes.
CEH55 Manage Employee Relations
Prerequisites: Any four from CEH41, CEH42, CEH43, CEH44, CEH45 & CEH46
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to manage employee and industrial relations matters in an organisation. It involves developing and implementing employee and industrial relations policies and plans and managing conflict resolution negotiations. . The activities are on industrial relations and managing conflict and grievances in an organization and require sound knowledge human resources management, industrial relations and industrial relations trends and legislation. This course also addresses knowledge, guidelines and procedures for mediation within an organisation, or on behalf of an organisation.
CEH56 OHS & Risk Management
Prerequisites: Any four from CEH41, CEH42, CEH43, CEH44, CEH45 & CEH46
Semester 1: B at C Semester 2: B at C
This course addresses skills and knowledge required to implement and monitor an organisation’s occupational health and safety (OHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements. The course develops knowledge of OHS policies in order to identify solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. The course also addresses skills and knowledge required to manage programmes with health and wellbeing focus such as stress management, smoking cessation, exercise, and Employee Assistance Programmes (EAPs).
CEH57 Human Resources Industry Training Attachment
Prerequisites: CEH41, CEH42, CEH43, CEH44, CEH45, CEH46 CEH51, CEH52, CEH53, CEH54, CEH55 & CEH56
Semester 1: B at C Semester 2: B at C
. This is a six month monitored and assessed industry-training attachment. The student will be required to adhere, observe, comply and contribute to the standards and objectives of the organisation. During the training attachment, the student is mentored, trained and assessed for his/her contribution to the HRM processes within the organisation. At this training attachment, the student is to demonstrate skills and competencies in communication, team work and specific HRM processes and is to complete reports, forums and tasks specified in the Industry Attachment Record Book.
CEI41 ICT Fundamentals
Prerequisites: Admission into Certificate IV in Information Technology (Support) Programme or Admission into Certificate IV in Business Administration.
Semester 1: O at C Semester 2: O at C
This course describes the fundamentals of hardware, software, internet and the use of emails. It will also describe the performance outcomes, skills and knowledge required to design and develop Office suites using foundation, intermediate and advanced levels. With the office suites, student will be able to create professional documentation, Spreadsheets, Presentations and Desktop Publishing. Furthermore students will be acquiring the knowledge of safe internet and email practices.
CEI42 ICT Business Process
Prerequisites: Admission into Certificate IV in Information Technology (Support) Programme
Semester 1: O at C Semester 2: O at C
This course describes the skills and knowledge required to research and analyse potential system solutions and present a feasibility report to the client. Additionally, it is required to support the management of low risk, upfront information and communications technology (ICT) projects within an organisation. It also describes requirements to write scripts to automate solutions and application of specific scripting options. Moreover, it designates the skill and knowledge essential to receive, review and carry out change requests while using a change management system, according to client requirements.
CEI43 ICT Work Practices
Prerequisites: Admission into Certificate IV in Information Technology (Support) Programme
Semester 1: O at C Semester 2: O at C
This course describes outcomes, skills and knowledge required to develop and implement a workplace sustainability policy including the modification of the policy to suit changed circumstances which also requires the ability to access industry information applicable legislative and occupational health and safety (OHS) guidelines. Additionally, it designates professional and ethical conduct to ensure that personal information of stakeholders is handled in a confidential and professional manner when dealing with stakeholders in an Information Technology (IT) environment.
CEI44 Networking & Hardware Support
Prerequisites: Admission into Certificate IV in Information Technology (Support) Programme
Semester 1: O at C Semester 2: O at C
This course describes the skills and knowledge required to identify available network components relevant to client requirements and to install, configure and secure those components as part of a small or home office (SOHO) network. It undertakes scripted programming tasks for networking related activities and applies skills and knowledge required to plan, manage and install new hardware components in a network. Students are to plan, manage and support the installation of new or upgraded software to networked computers according to vendor and organisation.
CEI45 Network Communications
Prerequisites: Admission into Certificate IV in Information Technology (Support) Programme
Semester 1: O at C Semester 2: O at C
This course describes the skills and knowledge required to install, configure and support a desktop or workstation operating system in a networked environment, install and manage a server. Server management includes initial configuration and testing, ongoing administration, software distribution and updates, profiling and monitoring servers, and troubleshooting. It also utilises networking fundamentals, including wide area network (WAN) technologies, basic security, routing and switching fundamentals, and to configure simple networks. It involves installation, configuring and testing network security in an information and communications technology (ICT) network.
CEI46 Database & User Support
Prerequisites: Admission into Certificate IV in Information Technology (Support) Programme
Semester 1: O at C Semester 2: O at C
This course describes the skills and knowledge required to determine client business systems requirements and verify the accuracy of the information gathered. Students are required to record and prioritize client support activities, determine the required resources, solve ICT problems or escalate as necessary. This course also describes the skills and knowledge required to build, implement, test and evaluate a database using an established design and using structured query language (SQL). SQL is used to define, create and manipulate database structures and the associated data in a relational database.
CEI51 Networking & Enterprise Management
Prerequisites: CEI44, CEI45 and any one Level 4 courses
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot medium enterprise switches. It applies to individuals who are middle managers, network engineers, technical specialists or security analysts with excellent information communications and technology (ICT) skills who plan and implement networks, determine security threats and are involved in business budgeting. Moreover information and communications technology (ICT) services meet current and future internal operational enterprise requirements which will enhance individuals whose responsibilities may include maintaining and supporting critical infrastructure for objectives in small-to-medium sized organisations.
CEI52 Web Design & Development
Prerequisites: CEI41 or Year 12 Computer Studies or equivalent.
Semester 1: B at C Semester 2: B at C
This course describes outcomes, skills and knowledge required to develop and implement dynamic web pages, identify the client and server-side dynamic content, create dynamic content and test dynamic pages. It is also designated to developing complex cascading style sheets, to determine its requirements and use advanced CSS techniques to create web pages and test it in major browsers. Additionally, it will develop website information architecture, to identify content needs and plan structure, develop navigation system, test and sign off. Students will also be required to analyse material, create meta tags and test and monitor meta tagging practices and procedures.
CEI53 Computer Programming
Prerequisites: CEI44, CEI45 and any two of Level 4 courses
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to design, build and test an advanced user interface (UI), including interaction techniques, rich controls, improved client-side validation, customisation and personalisation, graphics and multimedia. Learners to undertake advanced programming tasks using an object-oriented programming language. It also requires creating, compiling and running GUI based applications and also applets that executes in Java-enabled browsers and interacts with users. It applies to individuals who work as user-interface designers and who are responsible for managing, and implementing, complex UI design.
CEI54 Graphic Designing
Prerequisites: CEI41 or Year 12/Form 6 Computer Studies or equivalent
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to plan and produce a two-dimensional (2-D) and three-dimensional (3-D) graphic design work in response to a variety of visual communication challenges. Design work will show a well-developed command of relevant software programs and the creative ability to generate ideas to meet the different needs of design briefs. Students are also required to produce professional typography for a wide range of communication needs and create and manipulate graphics using a combination of creative design skills and technical software proficiency.
CEI55 Network Security & Support
Prerequisites: CEI44, CEI45 and any one of Level 4 courses
Semester 1: B at C Semester 2: B at C
This course addresses the knowledge, processes and techniques necessary to develop approaches to sustainability within workplaces, including the development and implementation of policy. It applies to managers working in a range of contexts who approach and addresses compliance with relevant legislative requirements. Moreover, this course describes the skills and knowledge required to implement , manage security functions throughout a network and the skills and knowledge required to build a high performance, high security, failure resistant security perimeter, for an enterprise information and communications technology (ICT) network.
CEI56 ICT Project Management
Prerequisites: Completion of any four courses at Level 4
Semester 1: B at C Semester 2: B at C
This course describes the skills and knowledge required to identify, analyse and document business requirements as well as to manage the initiation, implementation and completion of reasonably complex Information and Communications Technology (ICT) projects incorporating scope, risk control and financial factors. Students will also be able to manage the system-implementation process in an ICT project within small, medium or large organisations. It applies to individuals responsible for gathering data to identify business requirement, which may be required to use high-level business management technical and communication skills to ensure that ICT projects are implemented to ensure alignment with project and documentation.
CEI57 ICT Workplace Attachment
Prerequisites: Completed Level 4 programme, and at least three Level 5 courses
Semester 1: B at C Semester 2: B at C
This course involves learning through placement at an industry for the purpose of gaining hands-on experience through executing actual tasks and assignments. Students are required to do the on job training for at least 10 weeks or 400 hours towards the end of their programme. During their workplace attachment, students are to demonstrate their employability skills such as communication, teamwork, Problem-solving, Initiative and Creativity. Moreover, students will be learning specific guidelines as to the nature and scope of work experience, which will be provided in the student logbook.
CEL41 Introduction to Library Systems & Services
Prerequisites: Admission into Certificate IV in Library & Information Studies
Semester 1: B at C Semester 2: Not offered
This course introduces students to the purposes and functions of a library, types of libraries and their services, library systems, and who does what work in libraries, as well as time management in relation to planning library work and study. The physical parts of a book and the way a library is physically organised will be examined, so as the role of library associations. The basic parts of a computer and the use of new forms of information technology in library services and processes will be covered.
CEL42 Building our Library Resources
Prerequisites: Admission into Certificate IV in Library & Information Studies
Semester 1: B at C Semester 2: Not offered
This course looks at the selection of library materials, including basic ordering procedures, as well as processes to receive new items for the collection. The course covers acquisition tools for books, negotiating donations for Pacific Island libraries, and book exchange schemes. Students also learn how to order, receive and file serials. Basic processing of books, maintenance and repair of materials are included, as well as simple book conservation. The course concludes with sections on stocktaking and weeding of library collections. Access to the Internet is essential, as students are expected to access online selection tools.
CEL43 Supporting the Information Needs of Our Users
Prerequisites: Admission into Certificate IV in Library & Information Studies
Semester 1: B at C Semester 2: Not offered
This course teaches students how to find information using basic printed and electronic reference sources that support users needs such as dictionaries, encyclopaedias and the Internet. Students will also learn how to communicate with library users to find out their needs and plan an information search accordingly to meet needs. User education and packaging and disseminating information will also be taught.
CEL44 Lending & Promotion of Library Collections
Prerequisites: Admission into Certificate IV in Library & Information Studies
Semester 1: Not offered Semester 2: B at C
This course will enable students to learn the operations of manual and automated circulation systems, and basic processes for interlibrary loans. They will also plan library programming activities for adults and children, and learn to create vibrant library displays. Storytelling techniques are covered, as well as other activities to encourage a love of reading. Marketing techniques are examined, including effective communication in order to improve relationships with users.
CEL45 Organising our Library Resources
Prerequisites: Admission into Certificate IV in Library & Information Studies
Semester 1: Not offered Semester 2: B at C
This course teaches students how to provide access to materials in a library collection. It covers basic skills in descriptive cataloguing of books, and how to assign subject headings and classification numbers, following accepted international standards. It also examines use of Cataloguing in Publication details and computerised cataloguing. Filing rules are also taught.
CEL51 Collection Management
Prerequisites: Admission into Diploma of Library & Information Services (Level 5)
Semester 1: B at C Semester 2: Not offered
This course teaches students the skills and knowledge required to assist with the selection, acquisition, and receipt of library materials. This includes the ability to describe and document collection material and evaluate resources to meet customer needs. The development of policies and procedures that guide this work will be included, so as the monitoring of copyright and license requirements regarding library collections in Pacific libraries and information centres.
CEL52 Descriptive Cataloguing
Prerequisites: Admission into Diploma of Library & Information Services (Level 5)
Semester 1: B at C Semester 2: Not offered
This course teaches students the skills and knowledge required to describe library materials using appropriate international cataloguing standards and rules at an introductory level. Selecting the appropriate main entry and relevant additional name and title added entries for items will also be taught. All these activities will enhance customers’ efficient access to resources in the library collections.
CEL53 Subject Cataloguing & Classification
Prerequisites: Admission into Diploma of Library and Information Services (Level 5)
Semester 1: Not offered Semester 2: B at C
This course teaches students the skills and knowledge required to assess the subject content of library materials and classify items accordingly using international subject headings and classification standards. Copy cataloguing is taught which includes how to search, retrieve and edit material from existing record systems. Computer cataloguing using an ILS for efficient access of items by clients and general catalogue maintenance will be covered.
CEL54 Reference Sources & Services
Prerequisites: Admission into Diploma of Library and Information Services (Level 5)
Semester 1: Not offered Semester 2: B at C
This course describes the skills and knowledge required to establish the information needs of customers; search bibliographical networked sources and full text databases to meet these needs; evaluate information from these sources; evaluate information against specific criteria; and communicates ideas and information to customers.
CEL55 Circulation & Inter-Library Loans
Prerequisites: Admission into Diploma of Library and Information Services (Level 5)
Semester 1: B at C Semester 2: Not offered
This course describes the skills and knowledge required to establish and implement procedures for lending and borrowing collection material. This also includes monitoring compliance with copyright and licensing requirements related to inter-library loans.
CEL56 Customer Services & Integrated Library Systems (ILS)
Prerequisites: Admission into Diploma of Library and Information Services (Level 5)
Semester 1: Not offered Semester 2: B at C
This course describes the skills and knowledge required to meet customer needs using integrated library systems (ILS). It requires the application of a basic understanding of the interrelated functions of an ILMS to use online catalogues, process loan transactions, and provide circulation and lending services to customers. This also includes basic ways to identify and resolve IT problems.
CEL57 Marketing Library Services & Activities
Prerequisites: Admission into Diploma of Library and Information Services (Level 5)
Semester 1: B at C Semester 2: Not offered
This course teaches students the skills and knowledge required to plan, develop and promote library activities, events, and public programmes for its customers. Establishing the scope of the programme, preparing suitable activities, organising publicity, and evaluating the programme will be covered. A teams approach is emphasised.
CEL58 Placement in the LIS Industry
Prerequisites: CEL51, CEL52, CEL53, CEL54, CEL55, CEL56 and CEL57
Semester 1: B at C Semester 2: B at C
There are two components to this course. The first component requires students to undertake compulsory five weeks course which will include tasks and assessments on work ready skills. This will account for 40% of the total course marks. The second component is workplace attachment. This is a six months monitored and assessed industry training attachment where the student will be required to adhere to, observe, comply and contribute to the standards and objectives of the organisation. The attachment is to cover a minimum of 200 hours within six months.
CEOF41 Ocean Natural Capital
Prerequisites: Admission into Certificate IV in Pacific Ocean Finance.
Note: offered on cohort basis
This course introduces a systematic approach to understanding and conceptualizing the complex interrelationships and issues related to oceans. It first outlines the state of the ocean environment, its key drivers, and pressures. The impacts on the environment, economy and society are discussed, and the types of policy responses analysed. It then explains the key dimensions of integration and outlines the evolving policy framework for ocean management and development to clarify the rights and scope of responsibilities towards maintaining ocean health. The concept of ocean as a natural capital that can generate benefits for human wellbeing is explored and ocean finance as an enabler for sustainable ocean economy is discussed.
CEOF42 Ocean Financing Mechanisms
Prerequisites: Admission into Certificate IV in Pacific Ocean Finance.
Note: offered on cohort basis
Having adequate knowledge on the current discourse in ocean finance is important for those tasked to identify the types and sources of capital to support ocean related activities. This course provides a synthesis of available information on various sources of capital, investments and funds that could be targeted. It then examines some of these sources and types of finances by reflecting on the major ocean related initiatives in the Pacific region. Some new and innovative mechanisms that could increase the portfolio of finance and investment options to lower risks are then explored. Case studies are used to demonstrate examples of practices to draw lessons.
CEOF43 Marine Ecosystem Services and Decision Making
Prerequisites: Admission into Certificate IV in Pacific Ocean Finance.
Note: offered on cohort basis
The course introduces a more comprehensive approach to understand the value of tangible and intangible assets and ecosystem services provided by the ocean. An insight into methods of valuing ecosystem services, including their strengths and limitations and how these techniques may fare in the context of the Pacific islands is discussed. The methods of estimating change in values and analysing the effectiveness of projects is discussed. The course also includes tools for analysing and interpreting financial information for strengthening decision making at a micro business level and at a national level. Limitations in measuring national wealth and efforts to address through development of national ocean accounts is also discussed.
CEOF44 Ocean Project Assessment and Management
Prerequisites: Admission into Certificate IV in Pacific Ocean Finance.
Note: offered on cohort basis
This course uses the knowledge and skills acquired to articulate project ideas in ocean financing, develop proposals for funding from different sources and be able to review performance. The project cycle, process and the concept of discount rates is discussed. The course focusses on undertaking cost benefit analysis of projects for feasibility and risk assessment due to changing circumstances. Applying cost effectiveness tools for environmental project and identifying indicators for monitoring performance is also included. Finally, students get to apply information gained, approaches and processes learnt to formulate a project for funding in their selected field of work or interest.
CEP41 Project Scope, Time & Quality Management 1
Prerequisites: Admission into Certificate IV in Project Management.
Note: offered on cohort basis
The project scope management unit of competency describes the skills and knowledge required to contribute to the control of a project’s scope by assisting with identifying its objectives, deliverables, constraints, assumptions and outcomes; and by applying controls once the project has commenced. The project time management unit of competency describes the skills and knowledge required to assist with project scheduling activities, apply and monitor the agreed project schedule, and evaluate the effectiveness of time management for the project. The project quality management unit of competency describes the skills and knowledge required to enhance project outcomes by contributing to quality planning, applying quality policies and procedures, and contributing to continuous improvement in projects.
CEP42 Project Cost & Human Resources Management
Prerequisites: Admission into Certificate IV in Project Management.
Note: offered on cohort basis
The project cost management unit of competency describes the skills and knowledge required to assist in producing a project budget, to monitor project expenditure and contribute to cost finalisation processes. The project human resources management unit of competency describes the skills and knowledge required to assist with aspects of human resources management of a project. It involves establishing human resource requirements, identifying the learning and development needs of people working on the project, facilitating these needs being met, and resolving conflict in the team.
CEP43 Project Procurement & Stakeholder Management
Prerequisites: Admission into Certificate IV in Project Management
Note: offered on cohort basis
The project procurement management unit of competency describes the skills and knowledge required to assist with procurement for a project. It involves identifying procurement requirements, assisting with supplier selection, conducting procurement activities, and assisting with procurement finalisation activities for the project. The project stakeholder engagement unit of competency describes the skills and knowledge required to assist in managing stakeholder relationships during a project. It involves ensuring timely and appropriate involvement of key individuals, organisations and groups throughout the project.
CEP44 Project Communication & Risk Management
Prerequisites: Admission into Certificate IV in Project Management
Note: offered on cohort basis
The project communications management unit of competency describes the skills and knowledge required to provide a critical link between people, ideas and information at all stages in the project life cycle. It involves assisting the project team to plan communications, communicating information related to the project, and reviewing communications. The project risk management unit of competency describes the skills and knowledge required to assist with aspects of risk management in a project. It specifically involves planning for, controlling and reviewing risks associated with the project, and assisting in this process where required.
CEP51 Project Governance & Integration Management
Prerequisites: Admission into the Diploma in Project Management Programme
Semester 1: B at L Semester 2: Not offered
The project integration management unit of competency describes the skills and knowledge required to integrate and balance overall project management functions of scope, time, cost, quality, human resources, communications, risk and procurement across the project life cycle; and to align and track project objectives to comply with organisational goals, strategies and objectives. The project governance management unit of competency describes the skills and knowledge required to establish and implement project governance. It involves identifying, applying, monitoring and reviewing project governance.
CEP52 Project Scope & Time Management
Prerequisites: Admission into the Diploma in Project Management Programme
Semester 1: B at L Semester 2: Not offered
The project scope management unit of competency describes the skills and knowledge required to determine and manage project scope. It involves obtaining project authorisation, developing a scope management plan, and managing the application of project scope controls. The project time management unit of competency describes the skills and knowledge required to manage time during projects. It involves determining and implementing the project schedule, and assessing time management outcomes.
CEP53 Project Cost & Procurement Management
Prerequisites: CEP51 & CEP52 .
Semester 1: Not offered Semester 2: B at L
The project costmanagement unit of competency describes the skills and knowledge required to identify, analyse and refine project costs to produce a budget, and to use this budget as the principal mechanism to control project cost. The projectprocurement management unit of competency describes the skills and knowledge required to undertake procurement in projects.
CEP54 Project Risk & Quality Management
Prerequisites: CEP51 & CEP52.
Semester 1: Not offered Semester 2: B at L
The project risk management unit of competency describes the skills and knowledge required to manage risks that may impact achievement of project objectives. It involves identifying, analyzing, treating and monitoring project risks, and assessing risk management outcomes. The project quality management unit of competency describes the skills and knowledge required to manage quality within projects. It involves determining quality requirements, implementing quality control and assurance processes, and using review and evaluation to make quality improvements in current and future projects.
CEP55 Project HR Management & Manage Team Effectiveness
Prerequisites: CEP51, CEP52, CEP53 and CEP54
Semester 1: B at L Semester 2: Not offered
The project human resources management unit of competency describes the skills and knowledge required to manage human resources related to projects. It involves planning for human resources, implementing personnel training and development, and managing the project team. The lead and manage team effectiveness management unit of competency describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.
CEP56 Project Communication & Stakeholder Management
Prerequisites: CEP51, CEP52, CEP53 and CEP54
Semester 1: B at L Semester 2: Not offered
The project information and communication management unit of competency describes the skills and knowledge required to link people, ideas and information at all stages in the project life cycle. Project communication management ensures timely and appropriate generation, collection, dissemination, storage and disposal of project information through formal structures and processes. The project stakeholder engagement unit of competency describes the skills and knowledge required to manage stakeholder relationships.
CEPS41 Introduction to Supply Chain Management
Prerequisites: Admission into Certificate IV in Procurement & Supply
Semester 1: B at L Semester 2: Not offered
The project information and communication management unit of competency describes the skills and knowledge required to link people, ideas and information at all stages in the project life cycle. Project communication management ensures timely and appropriate generation, collection, dissemination, storage and disposal of project information through formal structures and processes. The project stakeholder engagement unit of competency describes the skills and knowledge required to manage stakeholder relationships.
CEPS42 Fundamentals of Procurement
Prerequisites: Admission into Certificate IV in Procurement & Supply
Semester 1: B at L Semester 2: Not offered
This course addresses the strategic importance of procurement in overall supply chain management, including the evolution of procurement from purchasing to procurement and currently as strategic procurement. The participant will better understand the strategies that once adopted within the supply chain can result in achieving corporate objectives.
CEPS43 Tender Management
Prerequisites: Admission into Certificate IV in Procurement & Supply
Semester 1: Not offered Semester 2: B at L
This course addresses the importance of good tendering procedures and policies for the organization, focusing on various approaches to tendering, how to invite tenders and how to bid for a tender.
CEPS44 Contract Management
Prerequisites: Admission into Certificate IV in Procurement & Supply
Semester 1: Not offered Semester 2: B at L
This course addresses the importance of understanding the contracting stages from inception to formation and finally to award. It also looks at the importance of negotiations to achieve a win-win situation.
CEPS53 (CEPS51) Global Sourcing & Logistics Operations
Prerequisites: Admission into Professional Diploma in Procurement & Supply
Semester 1: B at L Semester 2: Not offered
This course addresses the constraints, challenges, risks and benefits in handling the global logistics operations when sourcing internationally. It also addresses global trade arrangements, customs and tariffs, shipping documents and incoterms.
CEPS54 (CEPS52) Category Management
Prerequisites: Admission into Professional Diploma in Procurement & Supply
Semester 1: Not offered Semester 2: B at L
This course looks at differing approaches or methodologies for strategic sourcing and category management. It focuses on different approaches to letting contracts, depending on the size and complexity of the contracting and the buying situation.
CEPS57 (CEPS53) Warehousing & Transportation Management
Prerequisites: Admission into Professional Diploma in Procurement & Supply
Semester 1: B at L Semester 2: Not offered
This course addresses the nature and importance of warehousing in the supply chain and how to achieve the maximum level of productivity from warehousing. This course also demonstrates the value-adding role distribution plays in the supply chain.
CEPS58(CEPS54) Inventory Management
Prerequisites: Admission into Professional Diploma in Procurement & Supply
Semester 1: B at L Semester 2: B at L
This course addresses the importance of coordinated flows of inventory through supply chains, with the emphasis on maintaining a high level of visibility and accuracy in managing inventory to support the supply chain efforts in maintaining good customer relationship. It also addresses the major types of Inventory related costs and their relationships to inventory decisions.
CEPSM61 Public Administration & the Role of Government
Prerequisites: Admission into Professional Diploma in Public Sector Management
Semester 1 Offered on cohort basis Semester 2: Offered on cohort basis
Public administration concerns with a number of issues but in the main, it specifically addresses issues pertaining to public policy making; the role of government; distribution of resources; characteristics of government organisations; management of public sector and the relationship between administrators and politicians. This course focuses on these key components of public administration. In particular it covers the main question of what the role of government should be; how should government organisations be managed; how to make public officials accountable and recent trends in managing government organisations.
CEPSM62 Public Policy Analysis & Implementation
Prerequisites: Admission into Professional Diploma in Public Sector Management
Semester 1:: Offered on cohort basis Semester 2: : Offered on cohort basis
Policy analysis is about defining problems and finding resolutions. When governments face problems, public officials are tasked with the responsibility of conducting policy analysis to seek solutions. This course seeks to acquaint officials with a comprehensive approach in policy analysis. The course will bring the skills of current and prospective public officials on par with proven approaches in public policy analysis in order for them to produce sound policy analysis. In the main, it teaches participants on how to go about doing policy analysis using the rational and the participatory approaches.
CEPSM63 Public Service Ethics & Decision-Making
Prerequisites: Admission into Professional Diploma in Public Sector Management
Semester 1:: Offered on cohort basis Semester 2: : Offered on cohort basis
Public servants have a duty of responsibility to citizens, politicians, colleagues and stakeholders. The overwhelming expectation is that public officials behave and make decisions according to principles and values that underpin the common good of society. These are normally found in the Public Service Code of Ethics and similar mechanisms. CEPSM63 introduces participants to various approaches of ethical decision making when facing complex problems and dilemmas at work in order to avoid costly mistakes from poor and unethical decisions. The aim is to build the capacity of public officials as competent and ethical decision makers and leaders in the Public Service.
CEPSM64 Managing Public Service Delivery
Prerequisites: Admission into Professional Diploma in Public Sector Management
Semester 1:: Offered on cohort basis Semester 2: : Offered on cohort basis
Government through public organisations is delive1ing services such as education, health, electricity, water supply, roads maintenance and security to the communities on a daily basis. This is often done in collaboration with external stakeholders. The focus of this course is to explore alternatives to provide public services to the community. In particular the possibility of partne1ing with other providers in the private sector, non-government organisations, communities, local governments and village councils.
CER31 Work Safety in the Workplace
Prerequisites: Admission into Certificate III in Resilience (Climate Change Adaptation & Disaster Risk Reduction) Programme
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course provides skills and knowledge required to work safely and efficiently in the resilience sector. People credited with this course will be able to apply safe work practices and emergency procedures in a range of contexts, contribute to workplace actions compliant with legislation, codes and standards, and contribute to identifying OHS hazards and assess risks. They also will be able to contribute to the effectiveness of a work team, including planning with the team to meet expected outcomes, developing and supporting team cohesion, participating in and facilitating the work team, and communicating with the management of the organisation.
CER32 Community Vulnerability Assessment
Prerequisites: Admission into Certificate III in Resilience (Climate Change Adaptation & Disaster Risk Reduction) Programme
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course describes the skills and knowledge required to conduct risk assessment for climate change and hazards. Interactive communication processes including active listening, turn talking, questioning, and tolerating the views of others. Students will also be able to select and use appropriate communications, and community and institutional protocols as well as identify the key Pacific regional and relevant national government, non-government organisations, development partners, community groups and stakeholders in the elected field of study in Resilience. Furthermore, they will be categorising the main goals/priority of the different frameworks by ensuring that they are addressed in any resilience building project.
CER33 Risk Reduction
Prerequisites: Admission into Certificate III in Resilience (Climate Change Adaptation & Disaster Risk Reduction) Programme
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course describes the skills and knowledge required to plan and implement adaptation measures for climate change factors. In practice, selection and implementation is expected to be participatory and to involve different stakeholders, first of all the community at risk. Identify potential risk reduction and/or climate change adaptation measures to address the issues identified in a risk assessment. Conduct consultations and participatory sessions to identify the most appropriate and relevant measures. Students will be able to prepare an implementation plan, execute the plan and monitor its progress and prepare final report for the relevant stakeholders.
CER34 Project Management in Resilience
Prerequisites: Admission into Certificate III in Resilience (Climate Change Adaptation & Disaster Risk Reduction) Programme
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course describes skills and knowledge required to carry out simple project activities. This work is typically undertaken by person working as part of a project team. In practice, carrying out project work overlaps with other generalist and specialist work activities such as acting ethically, applying government/development partner processes, using resources, developing work plans, gathering information. It also allows students to communicate effectively and appropriately with a Pacific Island community to identify and progress meeting community needs. This course is appropriate for people who are currently in the workforce and those who work under the supervisor of an experienced project manager.
CER41 Hazards and Sustainable Practices in Resilience
Prerequisites: Admission into Certificate IV in Resilience (Climate Change Adaptation & Disaster Risk Reduction) Programme
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course describes the skills and knowledge required to identify hazards and assess risks for diverse work sites. Students will be able to communicate effectively using appropriate methods and protocols with work colleagues, community members, and stakeholders on matter of risks, potential risks, hazards and potential hazards for existing and potential work locations. They will be able to assess safety factors affecting work locations and identify hazards which may be on the work site and/or in the surrounding environment such as unstable bridge/river crossings, difficult terrain, weather forecasts, boat travel, and presence of disease and health risks.
CER42 Institutional Frameworks in Resilience
Prerequisites: Admission into Certificate IV in Resilience (Climate Change Adaptation & Disaster Risk Reduction) Programme
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course describes the skills and knowledge required to design and organise risk assessment for climate change and hazards in your elected field of resilience. Students will be able to organise and supervise the transfer of data and information in an appropriate database as well as analyse the collected data and generate useful indicators. Furthermore, they will be able to identify the key Pacific regional and relevant national government, non-government organisations, development partners, community groups and stakeholders in the elected field of study in Resilience. Students will be able to analyse relevant frameworks for CCA and DRR.
CER43 Resilience Project
Prerequisites: Admission into Certificate IV in Resilience (Climate Change Adaptation & Disaster Risk Reduction) Programme
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course describes the skills and knowledge required to design and implement resilience building (risk reduction and/or adaptation) measures in elected field of resilience. Analytical skills to assess quantitative and qualitative data and develop recommendations for cost-benefit and risk analysis. Plan and coordinate cost-effective communications with work team and stakeholders in the region. It also requires students to perform the activities associated with the administrative aspects of a project, such as design, implementation, and measurement, monitoring, reporting, and winding up the project on completion.
CER45 Vulnerability and Risk Assessment
Prerequisites: Admission into Certificate IV in Resilience (Climate Change Adaptation & Disaster Risk Reduction) Programme
Semester 1: Offered on Cohort Basis Semester 2: Offered on Cohort Basis
This course describes the skills and knowledge required to manage and conduct a comprehensive risk assessment. This includes understanding the methods of assessing and managing risk, and the suitability of measures for managing risk for Pacific Island communities. It also includes assessing the vulnerability of a community to climate and disaster related hazards. Students will be able to determine the scope of the vulnerability assessment, collect data, assess the vulnerability of a community to a climate or disaster related hazard and report on vulnerability of the community.
CESB31 Opportunities, Rules & Risk Management
Prerequisites: Admission into Certificate III in Small Business Development & Management
Semester 1: B at C Semester 2: B at C
This course is on skills and knowledge of identifying business opportunities. The course promotes creativity and the importance of identifying business law, standards and related tax policies for compliance.
CESB32 Customer Service, Marketing & Communication
Prerequisites: Admission into Certificate III in Small Business Development & Management
Semester 1: B at C Semester 2: B at C
This course develops skills and knowledge in developing customer relationship skills of the business owner or entrepreneur. The course defines ICT (information communications technology) capability and its relevance to business management in the region in relation to customer service, marketing, planning and competition.
CESB33 Operations & Management
Prerequisites: Admission into Certificate III in Small Business Development & Management
Semester 1: B at C Semester 2: B at C
This course is on developing skills and knowledge in small business ‘start ups’. The training focuses on small business resource requirements, establishing partnerships and operations planning skills for delivering goods and services at a quality consistent standard.
CESB34 Managing Your Money
Prerequisites: Admission into Certificate III in Small Business Development & Management
Semester 1: B at C Semester 2: B at C
The course covers the skills and knowledge required to identify business structure, maintain business records, and identify various source documents in a business. The training covers procedures for preparing cash flows, cash books and cash flow forecasting.
CET41 Design & Develop a Learning Programme
Prerequisites: Admission into Certificate IV in Training & Assessment
Semester 1: B at C Semester 2: Not offered
This course describes the skills and knowledge required to conceptualise, design, develop and review learning programmes to meet an identified need for a group of learners. It addresses the skills and knowledge needed to identify the parameters of a learning programme, determine its design, outline the content, and review its effectiveness. It applies to trainers or facilitators who work under limited supervision to design, or develop, learning programmes that are discrete, and provide a planned learning approach that relates to specific learning and training needs, or part of the learning design for a qualification. Further the course describes the skills and knowledge required to use training packages and accredited courses as tools to support industry, organisation and individual competency development needs. This applies to individuals who are working in or with training and/or assessment organisations as an entry-level trainer, teacher, facilitator or assessor using a pre-defined training product, such as a training package or accredited course. Additionally, this course describes the skills and knowledge a vocational trainer or assessor requires to identify language, literacy and numeracy (LLN) skill requirements of training and the work environment, and to use resources and strategies that meet the needs of the learner group.
CET42 Processes & Methodologies of Training
Prerequisites: Admission into Certificate IV in Training & Assessment
Semester 1: B at C Semester 2: Not offered
This course describes the skills and knowledge required to plan the assessment process, including recognition of prior learning (RPL), in a competency-based assessment system. It applies to individuals with assessment planning responsibilities. In planning activities and processes, individuals are required to identify the components of assessment tools, analyse and interpret assessment tools, and develop assessment instruments (also known as assessment tasks) and assessment plans. Additionally, this course describes the skills and knowledge required to implement an assessment plan, and gather quality evidence to assess the competence of a candidate using compliant assessment tools.
CET43 Plan & Deliver Training
Prerequisites: Admission into Certificate IV in Training & Assessment
Semester 1: Not offered Semester 2: B at C
This course describes the skills and knowledge required to plan, organise and deliver training for individuals within a group. Applies to a person working as an entry-level trainer, teacher or facilitator structuring a learning programme developed by others in, or with, a training and assessment organisation. Moreover, this course describes skills and knowledge required to plan, organise and facilitate learning for individuals in a workplace, using real work activities as the basis for learning. Will help a person working as an entry-level trainer, teacher or facilitator or an employee, team leader or workplace supervisor responsible for guiding learning through work. Additionally, this course covers the skills and knowledge required to prepare, deliver and review a presentation to a target audience. Will apply to individuals who may be expected to make presentations for a range of purposes, such as marketing, training and promotions. They contribute well developed communication skills in presenting a range of concepts and ideas.
CET44 Assessment, Evaluation, & Validation of Training
Prerequisites: Admission into Certificate IV in Training & Assessment
Semester 1: Not offered Semester 2: B at C
This course describes the skills and knowledge required to design and to develop assessment tools used to guide the collection of quality evidence, including their application in formative, summative and recognition of prior learning (RPL) assessment. Additionally, this course describes the skills and knowledge required to participate in an assessment validation process. It applies to assessors and workplace supervisors with assessment validation responsibilities participating in, but not necessarily leading, the process. Further, it applies to experienced practitioners responsible for the development and/or delivery of training and assessment products and services.
CETH41 Food & Beverage Services 1
Prerequisites: Admission into Certificate IV in Hospitality Operations (Events, Food & Beverage and Front Office)
Semester 1: Not Offered Semester 2: Bat L & NAN
This course develops the skills and knowledge in the preparation of an operation bar for service. The training also incorporates the procedures and standards of providing quality food and beverage services in a restaurant setting.
CETH42 Events Administration & First Aid
Prerequisites: Admission into Certificate IV in Hospitality Operations (Events, Food & Beverage and Front Office)
Semester 1: Not Offered Semester 2: Bat L & NAN
Events create business opportunities. This is the first of the two courses about skills and knowledge of events information, processes delivery coordination. The course also incorporates health and safety practice skills for workers, customers and the business.
CETH43 Front Office Operations
Prerequisites: Admission into Certificate IV in Hospitality Operations (Events, Food & Beverage and Front Office)
Semester 1: Not Offered Semester 2: Bat L & NAN
The front office operation uses information to plan, coordinate and manage the guest experience. This course develops skills and knowledge in the use of computerised reservations, and the information processes in the ‘guest cycle’ of hotel operations.
CETH44 Lead and Coach Service Teams
Prerequisites: Admission into Certificate IV in Hospitality Operations (Events, Food & Beverage and Front Office)
Semester 1: Bat L & NAN Semester 2: Not Offered
Sales and Marketing connects business with customers. This course develops skills and knowledge in market assessment and coordination of online marketing activities, and the measurement of sales results for products and services development and planning.
CETH45 Food & Beverage Services 2
Prerequisites: Admission into Certificate IV in Hospitality Operations (Events, Food & Beverage and Front Office)
Semester 1:B at L & NAN Semester 2: Not Offered
This course complements CETH41 emphasising the core role of food and beverage products in generating revenue and influencing the guest experience. The course develops skills and knowledge in service delivery and beverage products.
CETH46 Hospitality Operations & Budgets
Prerequisites: Admission into Certificate IV in Hospitality Operations (Events, Food & Beverage and Front Office)
Semester 1: Bat L & NAN Semester 2: Not Offered
This course develops skills and knowledge in guest reservations, processing, presentations to audience, cashiering, reconciling finance and coordinating environmentally sustainable practices.
CETH48 Workplace Attachment – Hospitality
Prerequisites: CETH41, CETH42, CETH43, CETH44, CETH45, CETH46
Semester 1: Bat L & NAN Semester 2: F at L & NAN
Student will have to undergo six months workplace assessed practicum to complete mandatory 400 hours of direct service work with clients and colleagues appropriate to one’s programme of study. The programme coordinator and workplace supervisor will assess demonstrable and displayed employability skills intended from the programme.
CETH51 Food & Beverage Operations
Prerequisites: Admission into Diploma of Hospitality Management
Semester 1 B at L & NAN Semester 2: Bat L & NAN
The course addresses the process of leading and managing service teams. The course covers workplace diversity in relation to standards, operating objectives and customer experiences. The course also assesses tips on managing customer complaints and an understanding of related legislation to service delivery and hospitality operations.
CETH52 Events Administration and Sales & Marketing
Prerequisites: Admission into Diploma of Hospitality Management
Semester 1: B at L & NAN Semester 2: Bat L & NAN
This is a beverage, service, and planning course on restaurant and events operations. The course addresses service planning, specific beverage knowledge and developing and maintaining business partnerships.
CETH53 Hospitality Operations & Budgets 2
Prerequisites: Admission into Diploma of Hospitality Management, or Admission into Diploma of Culinary Arts & Management
Semester 1: Not offered Semester 2: Bat L & NAN
This course covers the performance outcomes, skills and knowledge required to oversee and monitor the quality of established operating processes. The course addresses planning to provide for efficient and effective workplace practices. The course links budgets and financial reports to hospitality business operational processes, plans, standards and objectives.
CETH54 Front Office Operations
Prerequisites: Admission into Diploma of Hospitality Management, or Admission into Diploma of Culinary Arts & Management
Semester 1: Not offered Semester 2: Bat L & NAN
This course address skills and knowledge required to proactively sell tourism, hospitality or event products. This sales process requires the ability to communicate with and identify specific customer needs, suggest a range of products to meet those needs, provide current and accurate product information and close the sale. The course covers the night audit process as well as developing print/electronic marketing material to sell hospitality products. This course also addresses crisis and customer care/communication.