Quality Marketing and Communication Unit


We provide high quality applied scientific services through providing quality management services, monitoring, marketing and communication of IAS’s capabilities.

The Quality, Marketing & Communication (QMC) Unit provides quality management services, markets and promotes the services of the Institute, monitors and reports on the IAS Strategic Plan and leads IAS’s communication, media and public relations exercises.

1.Quality Management /International Accreditation Services

The QMC Section monitors and ensures that the Laboratory Services routinely provides its customers reliable service and results, at a level of accuracy consistent with the customers’ needs within acceptable time scales. In this context, “quality” means: fitness for purpose, meeting customers’ expectations and requirements.  The QMC Section also assists the Laboratory in preparation for international accreditation assessments and follows-up to ensure that the laboratory continues to comply with the international standard at all times.

2Marketing, Public Relations & Communication

The QMC Section coordinates the Marketing and Public relations exercises for the Institute.  This includes arrangement of contractual agreements with IAS customers, design and preparation of IAS promotional materials, IAS Annual Reports, IAS newsletters, IAS news press releases, updating of the IAS website and coordination of IAS and USP Open Days.

3. Customers Equipment Calibration

The QMC Section also coordinates the calibration of the following equipment; quotations may be obtained from the QC Coordinator:

  • Hydrometers
  • Balances
  • Dissolved Oxygen Meters
  • Thermometer
  • Alcohol\Brix hydrometers
  • DMA meters
  • Incubators
  • Ovens
  • Muffle furnaces
  • pH meters, EC meters
  • Chlorine meters
  • Turbidity meter
  • Salinity Meters
  • AAS & Iron meters
  • UV Vis Spectrophotometer
  • Vernier callipers
  • Micrometers

4.  Training & Consultancies Services:  Development of other laboratories quality assurance & control systems

The QMC Section also has the expertise to assist other laboratories in developing their quality control systems.  This includes conducting of assessments, training in the aspects of quality assurance and quality control.  A more detail scope of works maybe prepared upon consultation with the QMC Unit staff.

 5.  Information Technology Services

The QMC Section assists other units in the design, creation and monitoring of implementation of Information Technology databases/programs.

6.  Strategic Plan Compilation, Monitoring & Reporting

The QMC Section works with other Units at IAS in the compilation of the IAS Strategic Plan and also monitors and reports on the implementation of IAS SPs.  The QMC Section also follows-up to ensure that all IAS External Audits findings are addressed and implemented.

7. Equipment Inventory & Records Management

The QMC Section maintains and Inventory of all equipment received and used at the Institute.  The Section along with the Administration, Finance & Governance Section also coordinates the storage, retention and archives of important IAS reports and publications.

8. Workshop/Training & Conferences Support

IAS holds various workshops, trainings and seminars and the QMC Section supports these events through provision of IT, media and administration support.

9. Human Resources – New Staff Orientation

All new IAS staff, students or those on secondment attachments undergo an Orientation process and this is conducted by the QMC Section.  The QMC also assists in the compilation of all IAS staff training needs.

10.0 Monitoring of Projects

The QMC Section through the compilation of the Opportunity Tracking Tool, tracks and reports on business opportunities, proposals development status and project achievements for the Institute.


Mereoni Gonelevu
Quality, Marketing and Communication Unit
+679 323 2972



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