Information Technology Services Online Forms
Please submit completed forms to the Staff Helpdesk via helpdesk(at)usp.ac.fj
- Service Request Form
- Email account request for visitors.
- Changing existing “Username” for USP staff
- Staff kiosk access for USP staff.
- All Banner Request Forms
- For Student Banner access, contact Paula Koli
- For Human Resources access, contact Human Resources Department
- Banner Request Form
- For Finance Banner access, contact Finance
- Request access for Finance MIS-Online (Active Staff)
- Request access for Finance MIS-Online (USP Consultants)
- Request access for Decentralised Procurement Functions – This form is only for Procurement access i.e: Enter Banner: Low Value Orders, Receiving and Requisitions
- Request access to Remove Access (Banner / Finance MIS-Online)
- Request access for Finance MIS-Online (Active Staff)
- Change Request Form
- This form is to be used to handle any changes carried out by IT Services.
- Licensed Software Form
- If you need software as listed under the licensed software page then please fill in the form above.
- PC Relocation Form
- This form is intended for staff that wish to have their PC’s moved to a different location.
- Professional Training Form
- This form is used for the professional training conducted by IT Service and more information can be found by visiting the Professional Training webpage.
- Project Request Form
- Need an automated system to be built by the IT Service Team.
- What requests classifies as a project? Go to the Projects page under “Other Services”.
- Staff Owned PC’s Form
- If you need your personal PC, which you currently use for University work, registered to our internal network, please use the link above.
- Special External Access Form
- Approval for outside network access to USP computing resources will be based on the following criteria:
- The connection is required for University business/research.
- The connection does not represent an unnecessary security risk to the University Network.
- When the connection has been approved in principal, firewall access will be granted when the following have been completed:
- The machine is properly registered with Information Technology by filling out the Special Firewall Access Request Form at URL and sending it to the ITS.
- The target machine passes a vulnerability assessment performed by the ITS. This assessment consists of remotely scanning the target machine for common problems that could result in a security risk.
- Approval for outside network access to USP computing resources will be based on the following criteria:
Please submit completed forms to the Student Helpdesk via helpdesk(at)usp.ac.fj
- NOC Graduate Assistant Forms
- Lab Booking Form (Semester basis)
- If you need to book one of the labs for classes or tutorials for a semester, please use the form supplied above.
- Software Installation Form (Semester basis)
- For special software required for your course, please use the form above.
- Please ensure you select the labs you wish for the software to be installed into.
- Also, ensure that during the testing period of the software installation, you make yourselves available for ensuring the installation is to your expectations.
- Student Internship Application Form
- Application form for IT Services Student Internship form 2023
Please submit completed forms to Helpdesk. Click here for contact details.
- New Telephone Service Form
- Need a telephone, digital or analogue?
- Need your fax machine operational, then use the link above.
- New PIN (Full Service Access) form
- Need access to make external calls that have been block on your phone, then use this form to request for a PIN.
- PIN numbers are subject to the approval of your Department Head.
- Change User Details/Relocation form
- Need to change the name associated to your phone extension, then use the form link above.
- Moving to a new location and need your telecommunication service take with you, use the form above.
- Cancel Telephone Service form
- Is a user leaving and you need the service to his or her line cancelled, use the link above.
- This also applies to other services such as facsimile and PIN number cancellation.
- Other Misc Telephone service form
- If you are having any other problems that are not described above, please use the link above.
- This also includes problems to do with telephone programming.
- For more information on how to use the form, or on the SOLS Billing Systems, please click here.
Note – Please ensure you enable “Word Macros” for the form above.